Steer clear… choose other options. Steer clear… choose other options.. My 86 year old mother fell and her Get Help Now unit failed, causing her to lay on her floor for 7hrs with no response.I called 800 number left message with phone service and 17 hours later I received a response from Miss Compassionate who put the blame on the hook up.After checking MY connections,I have deemed THEIR unit defective and THIER customer service unacceptable.If you care about your love one and can picture them laying on a cold floor for hours, Steer clear

Very easy to setup... Ordered on Wednesday and was informed it would arrive Tuesday or Wednesday, Saturday morning it was on my front step.. Followed the instructions that were enclosed and setup was a piece of cake!! The lady that answered the test was very nice and helpful....I will spread the word and recommend......

great customer service/fast delivery This system was recommended by a friend who uses it for her mother, and there's never been an issue the 3 times her mom pushed the button. The representatives I spoke with were helpful, informative, and answered my questions knowledgably. The system arrived 2 days after ordering. I live a distance from my mom and don't have her on-line yet, but will next week. I don't expect there to be an issue, and if there is I'll post another review. So far, highly recommend.

new to your services I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very helpful and accommodating. I have already referred my 93 year old mother to you, and she set up her account today. I'm so grateful this service is available. It gives me tremendous peace of mind.

Great service and very reliable Great service and very reliable. Hopefully I will never need it but it's good to know it's there if I ever do.