Our contact person was responsive and… Our contact person was responsive and answered all of our questions quickly and completely. The entire process went smooth.

the sales guy was great but i bought… the sales guy was great but i bought too soon. hit the road so it was a month before i could try it. easy set up. but no one told me that the system has a 5-6 sec cadence of a repetitive 'pop'. Super annoying. sales support good. follow up good. gatekeeper answering service is an idiot who kept me from buying for almost a month.

I called for customer service and had… I called for customer service and had long wait times to be told someone would have to call back and they did not - this was on two occasions. The blue tooth on the device, I was told by an IT person-because I could not reach the Inogen people, is non-functioning.

I love the convenience on how portable… I love the convenience on how portable the unit is. The quietness of operation and the concentrator is great also. The only complaint I have is the cannula attachment kinking. I wish there was a spring that would support the tubing where it attaches. I’ve mentioned this to Inogen, but was told they have had numerous concerns. Robert Oliveri

THE TIGHTENING PIECE BEHIND THE HEAD… THE TIGHTENING PIECE BEHIND HE HEAD KEEPS LOOSENING AND NEED TO BE TIGHTENED. I'M THE HUSBAND AND IF I'M THERE, I CAN TIGHTEN IT. OTHERWISE, SHE'S STUCK. IS THERE A CURE? ALAN L