Inogen is excellent I’ve used several portables but always had difficulty because they used carts and were terribly heavy to load and unload in my car. My new Inogen is wonderfully light and so much easier to use. The sales person at Inogen was wonderful to work with and I’m extremely pleased I bought this unit. Thank you Inogen!

My disappointment with Inogen… My disappointment with Inogen continues. I can add another unit failure to my experience. I been thru a half dozen G5's that have failed and had to be replaced. The authorized seller I've bought from has been great and understanding. Every failure has been after less than 100 hours of use. I even had a brand new unit fail after only 4 hours of use. I don't trust these POC's. If you are considering purchasing an Imogen product I would recommend adding the cost of a lifetime warranty (about $500) to the cost of ownership. The one thing I can count on is the unit failing. Soon I will be past warranty and stuck with a $3000 paper weight and needing a POC. I would not recommend Inogen concentrators but if you do buy, get from a authorized dealer and not direct from Inogen. ------- I see I received the standard canned response from Inogen. Unless you would consider supplying a unit that will not fail or give me a free lifetime warranty, I see no reason to talk. Every time I return a unit, it costs me $89 to have a replacement shipped.

I called for customer service and had… I called for customer service and had long wait times to be told someone would have to call back and they did not - this was on two occasions. The blue tooth on the device, I was told by an IT person-because I could not reach the Inogen people, is non-functioning.

Before getting the Inogen we were… Before getting the Inogen we were always worried the portable oxygen machine that we had would quit working while we away from home, which it did several times. Not only does the Inogen work really well, the batteries last long and we are starting to relax when we have to go places further from home. We haven't had any problems with it. Just wish we would have gotten one sooner

Easy Usage I enjoy my G4 and the freedom it gives me. I’m 93 years old and find it easy to operate. The questions I have asked of customer support have all been always been answered and the representatives have been courteous. Thank You.