I tried to get my PCP to order… I tried to get my PCP to order supplemental o2 for 2 years. Finally I got him to sign the paperwork so I could purchase it out of pocket. It's a good thing-we are traveling to visit family in Colorado and the altitude here is 6600 feet. I am using my Inogen continuously, otherwise my spo2 would be in the 80s all the time. I have no shortness of breath with my o2 on and my spo2 stays in the 90s. What would have happened to me on this trip if I did not have supplemental oxygen? The moral of this story, trust your women's intuition when you think you need something! THANKS INOGEN!!!

Staff was very knowledgeable and… Staff was very knowledgeable and answered all my questions and concerns.

Great product with one tiny flaw Great product, took my Inogen home on a holiday and it was small and convenient enough to carry to the hotel. The service for setting up the machine was great and the sales team made sure that the international shipping went smooth (purchased in Canada) and in a timely manner. Only one improvement could be made: the air exit nozzle points upwards, so with gravity the air hose can fold over and obsruct air flow. My previous oxygen generator has the nozzle come off horizontally thanks to a 90 degree bend.

I called for customer service and had… I called for customer service and had long wait times to be told someone would have to call back and they did not - this was on two occasions. The blue tooth on the device, I was told by an IT person-because I could not reach the Inogen people, is non-functioning.

I got the Inogen I got the Inogen. The bedside oxygen did not work. The portable is too heavy. I have been waiting for weeks and weeks to recurve labels to return your equipment. This is ridiculous. I have never had such terrible service. I don’t know what to do to get this equipment returned. I have had many conversations but no action. Please help me. I don’t want your equipment