My disappointment with Inogen… My disappointment with Inogen continues. I can add another unit failure to my experience. I been thru a half dozen G5's that have failed and had to be replaced. The authorized seller I've bought from has been great and understanding. Every failure has been after less than 100 hours of use. I even had a brand new unit fail after only 4 hours of use. I don't trust these POC's. If you are considering purchasing an Imogen product I would recommend adding the cost of a lifetime warranty (about $500) to the cost of ownership. The one thing I can count on is the unit failing. Soon I will be past warranty and stuck with a $3000 paper weight and needing a POC. I would not recommend Inogen concentrators but if you do buy, get from a authorized dealer and not direct from Inogen. ------- I see I received the standard canned response from Inogen. Unless you would consider supplying a unit that will not fail or give me a free lifetime warranty, I see no reason to talk. Every time I return a unit, it costs me $89 to have a replacement shipped.

I tried to get my PCP to order… I tried to get my PCP to order supplemental o2 for 2 years. Finally I got him to sign the paperwork so I could purchase it out of pocket. It's a good thing-we are traveling to visit family in Colorado and the altitude here is 6600 feet. I am using my Inogen continuously, otherwise my spo2 would be in the 80s all the time. I have no shortness of breath with my o2 on and my spo2 stays in the 90s. What would have happened to me on this trip if I did not have supplemental oxygen? The moral of this story, trust your women's intuition when you think you need something! THANKS INOGEN!!!

Trouble getting enough air Trouble getting enough air. Rove 6 is too heavy. Love having a protable, but improvements need to be made. My opinion.

I love the convenience on how portable… I love the convenience on how portable the unit is. The quietness of operation and the concentrator is great also. The only complaint I have is the cannula attachment kinking. I wish there was a spring that would support the tubing where it attaches. I’ve mentioned this to Inogen, but was told they have had numerous concerns. Robert Oliveri

Staff was very knowledgeable and… Staff was very knowledgeable and answered all my questions and concerns.