Outstanding care & concern- consistently! I have repeatedly experienced kind, courteous, & professional catheter service from each of the three people with whom I have interacted. I have been involved in healthcare since 1976, assigned to every role from nurse’s aide, RN, Assistant VP for nursing, & eventually to CEO of a multi- hospital & clinic system that included 1100 inpatient beds & 28 offsite clinics. As a veteran health care clinician & executive, I can honestly say the staff of Patient Care Medical consistently makes me feel that I am their most important patient! Earl B. RN, MSN, MBA, FNP, PNP

They have supplied my catheters for 8 years They have supplied my catheters for years with no problem. This last order there was a problem and Laura(the person who manages my account) called to inform me right away that Medicare was not going to cover due to some audit. She gave me my options and even looked into other ways to work around the problem. She knew that I was distressed about the issue and sent me out multiple different products for me to try. She went out of her way for me and they really offer their clients great support.

Overall rating excellent but do have a… Overall rating excellent but do have a suggestion: In the past have received shipments without any shipping invoice inside boxes....have been informed shipments are in route and then items lost in transit.....would be good if customers always receive shipping invoices and tracking numbers.

The doctors at Patient Care Medical… The doctors at Patient Care Medical have been totally capable in every situation and problem for me and for my husband. They are quick to name and refer to other professionals who may be needed. I found the staff to be courteous and helpful at all times.

It was life changing for me. It was life changing for me to receive catheters from Patient Care Medical. I had been reusing (alcohol soaked) ones that I received in 1992 after my cancer surgery. I never thought that I could afford to purchase them. Patient Care Medical was understanding of my situation and worked with me and my insurance. I’ll always be grateful to them.