Patient Care Medical

9020 N Capital of Texas Hwy Bldg 2 Suite 230, 78759, Austin, United States
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5.00
Based on 20 Reviews

5

100.00%

4

0.00%

3

0.00%

2

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1

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About Patient Care Medical

Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use. Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you! Features of the program include: “No hassle” ordering and monthly or quarterly auto-ship re-orders Your own personal Customer Care Representative Free and discreet shipping We work with your physician to ensure you’re receiving the right product for your needs We handle everything including billing to your insurance Is your co-pay causing a financial burden? We may be able to eliminate it Overnight shipping of emergency catheters

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Russel Shoemaker
GB

I am extremely impressed with Patient… I am extremely impressed with Patient Care Medical's customer service. I received excellent assistance from Nick. He helped me with getting my doctor's prescription, keeping me informed, making sure my supplies were sent to me and on time. I had some difficulties and Nick went above and beyond my expectations. Thank you.

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John Legel
GB

100% Satisfied WE are extremely pleased with the professionalism Lara Stewart showed in helping us transition from a medical supply company we were unhappy with and transitioning to your company. The transition was smooth and very prompt and we received my husbands supply's quickly. Lara assured us that good customer service is very important to your company and she proved it. Thank you for having such a dedicated employee. John and Vickie Legel

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Melodie Vogt
GB

Overall rating excellent but do have a… Overall rating excellent but do have a suggestion: In the past have received shipments without any shipping invoice inside boxes....have been informed shipments are in route and then items lost in transit.....would be good if customers always receive shipping invoices and tracking numbers.

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Billie Hudson
GB

As the owner of two Adult Foster Homes… As the owner of two Adult Foster Homes I have struggled to get my residents needs met with the other supplier we had been using. Nick was both EXTREMELY helpful AND sent a partial shipment immediately to SERVE the client! GREAT service and I WILL be referring other AFH's to this company!

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dan weidner
GB

Chase has been helping me out for the… Chase has been helping me out for the past year. This was all new to me and intimidating. I had to start catheterizing on my own because I had terrible treatments from local urologists. Chase is professional, patient and caring. He gave me a lot of information and helped me get through it all. There was immediate delivery of product and excellent follow-up. I wish other corporations had more employees like Chase and the world would be a better place.

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