Christopher Ochoa
GBMy review of your company rep I feel fortunate to have made a completely random call to your company and reaching Chase . I explained my situation to him and he told me “no problem” , we’ll be glad to be your new catheter company” . He interacted with me and treated me in a very professional manner . I’ve received my supplies @nd am very happy . Thankyou kindly Chase for helping me . Sincerely , Christopher OCHOA
Tammy
GBLara at Patient Care Medical truly took the stress out of ordering catheters Lara knows her industry so well that after a phone conversation she immediately knew which catheters would work for my dad and she was 100% right. She’s the first person in two years that explained why our current catheters aren't working for us. She’s a pleasure to communicate with in writing and over the phone. Patient Care Medical shines with gems like her on their staff . Thanks again!
Earl B.
GBOutstanding care & concern- consistently! I have repeatedly experienced kind, courteous, & professional catheter service from each of the three people with whom I have interacted. I have been involved in healthcare since 1976, assigned to every role from nurse’s aide, RN, Assistant VP for nursing, & eventually to CEO of a multi- hospital & clinic system that included 1100 inpatient beds & 28 offsite clinics. As a veteran health care clinician & executive, I can honestly say the staff of Patient Care Medical consistently makes me feel that I am their most important patient! Earl B. RN, MSN, MBA, FNP, PNP
Hang Nguyen
GBExcellent Customer Service Lara Stewart provided excellent customer service throughout all the calls I had with her. She's attentive, professional, caring and listened to my concerns and needs. Her follow through is exceptional. Thanks Lara for all your help!
Steven Parsons
GBI am relatively new to Patient Care… I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.