Patient Care Medical

9020 N Capital of Texas Hwy Bldg 2 Suite 230, 78759, Austin, United States
http://patientcaremedical.com
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5.00
Based on 20 Reviews

5

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4

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3

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About Patient Care Medical

Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use. Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you! Features of the program include: “No hassle” ordering and monthly or quarterly auto-ship re-orders Your own personal Customer Care Representative Free and discreet shipping We work with your physician to ensure you’re receiving the right product for your needs We handle everything including billing to your insurance Is your co-pay causing a financial burden? We may be able to eliminate it Overnight shipping of emergency catheters

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C.A.S.
GB

Great customer service! Thankfully I was rescued by Lara at Patient Care Medical from another supplier who did not have my best interests at heart. I am a Medicare patient, was having trouble with infections and was caught short on supplies. Lara couldn't have been more helpful. She really went to bat for me in obtaining samples and setting me up with a much better infection-preventing product. She's knowledgable, responsive and her communication with my doctor's office was great. I am very happy to have made the switch to Patient Care Medical.

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Steven Parsons
GB

I am relatively new to Patient Care… I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.

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Dawny Eeman Dasigan
SA

Providing not excellent and quality… Providing an excellent and quality care. Medical staff are so approachable and friendly in manner.

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Billie Hudson
GB

As the owner of two Adult Foster Homes… As the owner of two Adult Foster Homes I have struggled to get my residents needs met with the other supplier we had been using. Nick was both EXTREMELY helpful AND sent a partial shipment immediately to SERVE the client! GREAT service and I WILL be referring other AFH's to this company!

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Christopher Ochoa
GB

My review of your company rep I feel fortunate to have made a completely random call to your company and reaching Chase . I explained my situation to him and he told me “no problem” , we’ll be glad to be your new catheter company” . He interacted with me and treated me in a very professional manner . I’ve received my supplies @nd am very happy . Thankyou kindly Chase for helping me . Sincerely , Christopher OCHOA

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