C.A.S.
GBGreat customer service! Thankfully I was rescued by Lara at Patient Care Medical from another supplier who did not have my best interests at heart. I am a Medicare patient, was having trouble with infections and was caught short on supplies. Lara couldn't have been more helpful. She really went to bat for me in obtaining samples and setting me up with a much better infection-preventing product. She's knowledgable, responsive and her communication with my doctor's office was great. I am very happy to have made the switch to Patient Care Medical.
Steven Parsons
GBI am relatively new to Patient Care… I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.
Hannelore Westphal
GBChase Jennings / Catheters Dear Patient Care Medical ~ The reason that PC Medical has my Catheter business is because I received such XLNT and perfect all-around Customer Service without delay from your Consultant Chase Jennings !! I live in a Retirement Community with 2500 Retirees and will advertise CURE Medical and Chase Jennings to our Pharmacy and our Medical Center and all my friends here in need of your great Services !! It is a pleasure to work with Patient Care Medical and especially your Consultant Chase Jennings !! Thank You + God Bless !! Hannelore Westphal ShellPoint.org
Hang Nguyen
GBExcellent Customer Service Lara Stewart provided excellent customer service throughout all the calls I had with her. She's attentive, professional, caring and listened to my concerns and needs. Her follow through is exceptional. Thanks Lara for all your help!
Susan
GBThe doctors at Patient Care Medical… The doctors at Patient Care Medical have been totally capable in every situation and problem for me and for my husband. They are quick to name and refer to other professionals who may be needed. I found the staff to be courteous and helpful at all times.