I am relatively new to Patient Care… I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.

Outstanding care & concern- consistently! I have repeatedly experienced kind, courteous, & professional catheter service from each of the three people with whom I have interacted. I have been involved in healthcare since 1976, assigned to every role from nurse’s aide, RN, Assistant VP for nursing, & eventually to CEO of a multi- hospital & clinic system that included 1100 inpatient beds & 28 offsite clinics. As a veteran health care clinician & executive, I can honestly say the staff of Patient Care Medical consistently makes me feel that I am their most important patient! Earl B. RN, MSN, MBA, FNP, PNP

As the owner of two Adult Foster Homes… As the owner of two Adult Foster Homes I have struggled to get my residents needs met with the other supplier we had been using. Nick was both EXTREMELY helpful AND sent a partial shipment immediately to SERVE the client! GREAT service and I WILL be referring other AFH's to this company!

100% Satisfied WE are extremely pleased with the professionalism Lara Stewart showed in helping us transition from a medical supply company we were unhappy with and transitioning to your company. The transition was smooth and very prompt and we received my husbands supply's quickly. Lara assured us that good customer service is very important to your company and she proved it. Thank you for having such a dedicated employee. John and Vickie Legel

Cynthia is a most caring professional Cynthia is a most caring professional. Always attentive to my the patient's needs. She strives to deliver confidence that all will be taken care. Everything she promises, happens. I have never been out of catheters. She sends me extra supplies before I run out. Makes sure I have enough. Her calm reassurance instills confidence that this company puts the needs of the patient first.