Exceptional service for Portable Oxygen Compactor I stumbled across this company by accident. I buy American and prefer to shop with Vets. A Saturday call to their Odessa office resulted in an education from Krista I would otherwise have missed if left to my own. She was professional, compassionate, informed, and patient, something at 78 years old I now need more and more. I honestly felt like family. Today, Monday, my Saturday call to them was followed up promptly by Yevette, an obvious clone of Krista. Having called five other suppliers last week, this was the call where magic was performed, I got the equipment and instructions I needed, the care and consideration of a King and the good humor of family. This will be my medical supplier from now on. Period!!

I used Liberty Medical's buyback… *Updated to 5 stars once I understood the testing process that had to be done before completing the buyback. Super responsive company. I used Liberty Medical's buyback program for oxygen concentrators. They were quick to respond, provided a fair quote for the equipment, and sent prepaid shipping labels for sending the equipment to them. They were very responsive throughout the process. It did take 2 weeks to receive payment, which is the only bit of the process that might be improved.

My machine didn’t work properly My machine didn’t work correctly. It would only work while plugged into the electric outlet. So while traveling over 14 hours broken up over 3 days the machine did not stay charged. The phone number never connected me to anyone. And once returned they refused to reimburse me after the machine didn’t work stating that my car charger was faulty. So we paid 520.00 and the machine didn’t work properly I do not recommend this company at all.

Evette at Liberty was amazing I just want to say that Evette from Liberty Medical went above and beyond to get us an 02 concentrator to use on our airplane flight from Chicago to Arizona!!! My husband had made a trip to Chicago for business and ended up in the hospital and rehab. from Covid. The rehab hospital would not release him to fly unless he had an 02 concentrator. So when contacted by the hospitals care coordinator, Evette went into action calling me and getting every detail to make this happen overnight for our flight the following day. We can't say enough about what a great job she did. We would use Liberty again, if we are ever in need of a concentrator or any other oxygen.

I PURCHASED A USED ECLIPSE PORTABLE… I PURCHASED A USED ECLIPSE PORTABLE CONCENTRATOR. I HAVE USED IT A FEW TIMES AND I AM OVERJOYED WITH THIS UNIT. I NEEDED A CONSTANT FLOW PORTABLE UNIT FOR TRAVEL (NIGHT USE ONLY WITH ELECTRICITY). THIS UNIT IS EASY TO TAKE ON PLANE OR PACK IN CAR 17 LBS. LIBERTY MEDICAL WAS VERY HELPFUL IN HELPING ME TO DECIDE WHICH UNIT TO PURCHASE. FAST FRIENDLY SERVICE AND KNOWLEDGEABLE ABOUT THEIR PRODUCTS. VERY GOOD EXPERIENCE.