SOS Mobile device We purchased the SOS Mobile personal medical alarm and added fall detection for our 92-year-old father. It is so simple to use, he has no problem at all. He keeps the charger bedside, so the device is within reach all night and fully charged all day. Also, Bay Alarm Medical responds immediately when he tests his device--comforting.

The representative I spoke with The representative I spoke with, I deeply apologize I don't remember her name, was very knowledgeable and led me through the steps to process my request which made it very easy. She has a kind and gentle voice.

Fast, polite response to problems Gentleman who called to discuss issues I had with my device the previous night was knowledgeable, polite and efficient. Very patient, making sure I understood what to do if it ever happened again. Company is very concerned that their clients feel they can depend on their services.

Returning unit for right unit Haven’t used the unit because we received wrong unit but called and it was a very great experience. He was very informative, answered any ?’s I and very polite. Thank you for all your help so much appreciated. Cynthia Becker (daughter of Margaret)

A Consistently Positive Experience From day one, we've been nothing but impressed at how professional and responsive Bay Alarm Medical has been. Even when the alarm has been inadvertently triggered, the dispatch team has been most understanding, responsive, and helpful. So grateful to know that mom is safe and secure with Bay Alarm there to help should anything arise.