The gentleman was so patient with all… The gentleman was so patient with all of my questions, and he even had follow up questions for me to be sure I really understood the features on the alarm. Bedside/manner is HUGE!

SOS Mobile device We purchased the SOS Mobile personal medical alarm and added fall detection for our 92-year-old father. It is so simple to use, he has no problem at all. He keeps the charger bedside, so the device is within reach all night and fully charged all day. Also, Bay Alarm Medical responds immediately when he tests his device--comforting.

Returning unit for right unit Haven’t used the unit because we received wrong unit but called and it was a very great experience. He was very informative, answered any ?’s I and very polite. Thank you for all your help so much appreciated. Cynthia Becker (daughter of Margaret)

Bill was very friendly and patient Bill was very friendly and patient. He was knowledgeable and helped me with my questions. He apologized for the items that were missing from my shipment and sent them to my email. I hope when I call again with questions that I will get Bill or someone else just as good!

The person who answered my call was… The person who answered my call was very nice and helpful. They knew right away what to do and got the watch working quickly.