New to Bay Alarm Medical We are new to the company but setup was easy. The staff who respond to the "HELP"buttons are very nice and understanding of the testing process! The customer service representatives, specifically Elizabeth and Asa, are so nice and willing to help with my online edits.

The gentleman was so patient with all… The gentleman was so patient with all of my questions, and he even had follow up questions for me to be sure I really understood the features on the alarm. Bedside/manner is HUGE!

Fast, polite response to problems Gentleman who called to discuss issues I had with my device the previous night was knowledgeable, polite and efficient. Very patient, making sure I understood what to do if it ever happened again. Company is very concerned that their clients feel they can depend on their services.

Outstanding customer service. The customer service representative was thorough and checked our records to update data points. He reminded me of information that needed to be changed or updated. He solved my problem immediately without me having to get online

McKenna was awesome McKenna was patient, kind, understanding and "knew her stuff". She did research to assist us and helped with our specific situation. we are upgrading. Good job McKenna! You need to pay her more...