The gentleman was so patient with all… The gentleman was so patient with all of my questions, and he even had follow up questions for me to be sure I really understood the features on the alarm. Bedside/manner is HUGE!

Peace of Mind! Peace of mind for us and easy to use for our elderly mom. She had to use her life alert a couple times and each time she received fast, prompt, loving service from both the life alert operator and the paramedics.

A Consistently Positive Experience From day one, we've been nothing but impressed at how professional and responsive Bay Alarm Medical has been. Even when the alarm has been inadvertently triggered, the dispatch team has been most understanding, responsive, and helpful. So grateful to know that mom is safe and secure with Bay Alarm there to help should anything arise.

The CSR understood my specific reason… The CSR understood my specific reason for calling, listened to me carefully. She was so welcoming I went on to ask other questions and came away with much more knowledge about the product, suggestions about the device I have, options for upgrading because I am considering upgrade to the All-in-One product and explained the upgrade process thoroughly. I could go on with details...more to tell. Very knowledgeable, explained things well, and I came away feeling very cared for. Excellent experience! Thank you!

McKenna was awesome McKenna was patient, kind, understanding and "knew her stuff". She did research to assist us and helped with our specific situation. we are upgrading. Good job McKenna! You need to pay her more...