Website is easy to navigate, uploading medical info is clunky Website is easy to navigate, the uploading of the insurance card was a little klunky, i tried taking screen shots of my card info on my health care provider app but it wouldn't let me upload. I had to find my physical card. I would image the info on the app is the same and pertinent. Apart from that the actual testing experience is quick and easy.

Felt like the lines could have been… Felt like the lines could have been clearer and more spaced out. Trash can where you put used tissues is gross and my girlfriend accidentally opened it with her hands because the foot pedal is not obvious. Other than that fast and easy.

Good Service - Quick and Easy Great quick service when other locations made it so difficult and took hours. Was in and out within 10 minutes. Only problem is they said I'd receive a SuperBill that I could then expense back to my insurance (Kaiser) and have not yet received that. So need to follow up with them again.

Surprisingly not awful One night I received an email that someone in one of my outdoor gym classes had tested positive for Covid and I was able to get an appointment the next morning - before work. It wasn't packed and everyone was friendly. I think I was tested within 5-10 min of my appointment. This kind of stuff makes me extra nervous so I was very appreciative of the gentle attitude of the staff. I was scared to get tested because of how some people talked about their experience, but I was surprised that it wasn't awful. If I feel the need to get tested again, I am definitely using them again.

Thank you for being here I am so happy that guys are around during this pandemic time. The experience I have was excellent service. It was easy to book an appointment and the waiting time was fast and the tested was painless. What is more important is the trun around time for the test results was very fast. I am more then happy that you guys are here and hope that you guys would stay around until this pandemic is over. excellent job 👏!!!