Felt like the lines could have been… Felt like the lines could have been clearer and more spaced out. Trash can where you put used tissues is gross and my girlfriend accidentally opened it with her hands because the foot pedal is not obvious. Other than that fast and easy.

Easy and intuitive to book appointment Easy and intuitive to book appointment. Lots of availability and convenient locations. Friendly and efficient staff. Perhaps your company could advertise on Twitter? My fiancee found your ad on IG but I haven't seen anything related to COVID testing on Twitter yet.

Superb, reliable service Superb service by Jamie from the minute I approached your location behind Bodega. (I had seen the sign at the Promenade). Something about her personality and her incredible customer service in giving me her phone number gave me reassurance that I would, in fact, get my PCR test result on time for my 2 day journey to Europe. I was relieved and overjoyed to get my (negative) result from Flowhealth. I contrast this experience with a local urgent care where the check in process was a nightmare and I had to chase, chase, chase to get my result back. Thank you for seeing this real need and for setting up an efficient business with smart, service oriented people and labs to address it. Well done.

Day 5... where are the results? The wait and administration of the nasal test was fine, as expected. However, we tested January 2nd via a 3-day turnaround test to read it our preschooler. It is January 6th and we still don’t have our results. Now we will be testing elsewhere with little confidence that a result will come in from COVID TESTING TODAY before our new test... slow results compared to other clinics listed on the LA gov site.

Easy and quick I think that the location is great. It's easily accessible with lots of parking. There was no wait. The person attending explained the process and was helpful. It was quick and easy. Done. Only reason why I didn't give it 5 stars is because I hadn't heard from anyone for 2 days. Fortunately, I had a phone number to call. Turns out that there was some problem with getting people their results. I realize things happen, so I'm sure this issue has been resolved.