Easy and intuitive to book appointment Easy and intuitive to book appointment. Lots of availability and convenient locations. Friendly and efficient staff. Perhaps your company could advertise on Twitter? My fiancee found your ad on IG but I haven't seen anything related to COVID testing on Twitter yet.

Superb, reliable service Superb service by Jamie from the minute I approached your location behind Bodega. (I had seen the sign at the Promenade). Something about her personality and her incredible customer service in giving me her phone number gave me reassurance that I would, in fact, get my PCR test result on time for my 2 day journey to Europe. I was relieved and overjoyed to get my (negative) result from Flowhealth. I contrast this experience with a local urgent care where the check in process was a nightmare and I had to chase, chase, chase to get my result back. Thank you for seeing this real need and for setting up an efficient business with smart, service oriented people and labs to address it. Well done.

Website is easy to navigate, uploading medical info is clunky Website is easy to navigate, the uploading of the insurance card was a little klunky, i tried taking screen shots of my card info on my health care provider app but it wouldn't let me upload. I had to find my physical card. I would image the info on the app is the same and pertinent. Apart from that the actual testing experience is quick and easy.

Good Service - Quick and Easy Great quick service when other locations made it so difficult and took hours. Was in and out within 10 minutes. Only problem is they said I'd receive a SuperBill that I could then expense back to my insurance (Kaiser) and have not yet received that. So need to follow up with them again.

So convenient So Easy! Thank you for making this process so easy! My work (retail) currently requires me to get a once a week test to ensure a level of safety and honestly I was dreading it because tests at City locations took 2+ hours, and appointments were almost impossible to get. Then I saw the location on La Cienega driving home and I booked it. SO EASY! i can’t believe I didn’t know about this sooner.