Easy and quick I think that the location is great. It's easily accessible with lots of parking. There was no wait. The person attending explained the process and was helpful. It was quick and easy. Done. Only reason why I didn't give it 5 stars is because I hadn't heard from anyone for 2 days. Fortunately, I had a phone number to call. Turns out that there was some problem with getting people their results. I realize things happen, so I'm sure this issue has been resolved.

Superb, reliable service Superb service by Jamie from the minute I approached your location behind Bodega. (I had seen the sign at the Promenade). Something about her personality and her incredible customer service in giving me her phone number gave me reassurance that I would, in fact, get my PCR test result on time for my 2 day journey to Europe. I was relieved and overjoyed to get my (negative) result from Flowhealth. I contrast this experience with a local urgent care where the check in process was a nightmare and I had to chase, chase, chase to get my result back. Thank you for seeing this real need and for setting up an efficient business with smart, service oriented people and labs to address it. Well done.

Do Not Trust This Company Never received my results by email, phone or text. Paid extra to have them within 36 hours, and at 72+ hours still nothing. Emailed their support team and got no response. Will be initiating a charge back with my credit card issuer — do not trust this company for covid testing.

Too good to be true -10 mins tops! I've never had a bad experience! I'm thankful for all your work, keeping the testing quick & safe. Before finding this place I would get tested every week waiting up to 1-2 hrs. You've changed the game as now I'm in and out in 10 mins tops. Ive told family & friends about this testing center and we are all astonished -seems too good to be true!

Surprisingly not awful One night I received an email that someone in one of my outdoor gym classes had tested positive for Covid and I was able to get an appointment the next morning - before work. It wasn't packed and everyone was friendly. I think I was tested within 5-10 min of my appointment. This kind of stuff makes me extra nervous so I was very appreciative of the gentle attitude of the staff. I was scared to get tested because of how some people talked about their experience, but I was surprised that it wasn't awful. If I feel the need to get tested again, I am definitely using them again.