Shirley Spillman
GBI haven't had to use my Guardian yet… I haven't had to use my Guardian yet (thank heaven), but I feel safe when I'm wearing it.
dolores
GBSPEEDY RESPONSE THE SPEEDY RESPONSE TO ME AND NOTIFYING MY SON GAVE ME MUCH NEEDED COMFORT AT A DISTRESSING TIME.
Cindy Morgan
GBVery dependable My mom is 96 and she cannot hear. Usually someone is with her at all times but she hits the button when she goes to her room or the restroom. I respond quickly and the operators are so nice. If I am home for awhile they will contact me right away. Both mom and I feel protected
skygirlyahoo.com
GBPoor customer service My mom cancelled her service in July. She sent in all the requested paperwork. Multiple times the said they never received it. Finally, they sent her a package to return the necklace. She never received her refund. November they send her a new bill. Contacted them again for refund and they said they never received the necklace in their own packaging. Never tried to track it. My mom called again and filled out paperwork online with a Medical Guardian rep. Now the still say they haven’t received it. They refuse to give my mom her refund. Horrible customer service and no way to treat a customer. Would never recommend them. Another company taking advantage of the elderly.
George Felgate
GBThey stand ready They stand ready. Billing is simple. This is insurance that brings peace of mind. Fortunately, my wife had not had a fall, but it is nice knowing Medical Guardian is there if needed.