Lab work showed up in a timely manner… Lab work showed up in a timely manner with easy to follow instructions. I sent the test off with the enclosed shipping material and printed address which made that super easy. It took about 2 weeks to get my results which came in the mail and then my receipt emailed to me from the company. My results were easy to read with some added information to help me understand them more clearly. I will defiantly use this company again if I need more testing done.

Horrible experience so far…. Lost everything due to mold- the word devastating doesn’t even begin to describe. Tried several months ago to get info on insurance with Realtime- awful experience. Finally saved enough to afford the tests out of pocket- after being homeless- infant in the hospital-been a rough 9 months…. and then to have the most horrible angry old man on the phone. Was promised my tests would ship by Friday if my order was placed before 3:30. They did not. They shipped this morning- and after reading the recent review from Sept 2023- I’m extremely skeptical this is going to end well. I’m in a lawsuit over this situation- everything I own is on the line and these people just want their money and could care less about the people needing their services. Unfortunately they are pretty much a monopoly in this business or else I would have used someone else months ago. I will provide a follow up review after I get the tests and turn them back in and get the results. Praying these people get their act together in the customer service department and the rest of my experience goes well.

I would not normally review your… I would not normally review your company at this point in time, however, you keep sending surveys to me. I am rating your company as a zero at this point because my sample was lost. I understand that your business was affected by the severe winter storms, but my test should have already been processed by that point in time. I did receive a new test in the mail today, so now the long wait begins once again.

Reliable and Trustworthy Covid testing done easy with RealTime Labs. I made my appointment online, and my results were easy to attain from the secure email that was sent to me. The Medical Assistants were thorough with my paperwork and ID verification. They were also very gentle when taking my sample. I am also a repeat customer!

Great Service My experience with RealTime labs was very good. When I had questions they were very quickly addressed, making the entire process much easier. The results were delivered in a very timely fashion. Much quicker than I ever expected. Thank you kindly for all of your help.