KAREN
AUMy vector was body lice in 2006 My vector was body lice in 2006. Normal routine bloods and cultures, including fungal cultures. 2021 Deteriorating health led me to Fry Labs pathogen testing. They found a cave/sediment fungus in my blood. 2022 This led me to wanting to know which mycotoxins were also causing my decreased vitality & memory. Result a strong positive Gliotoxin usually produced by marine fungus! Perhaps I now have enough evidence to obtain treatment to stop the inevitable path to dementia. Definitely recommend this easy test.
Pamela
CAI got the lab results quite easily but… I got the lab results quite easily but I did find the instructions that came with the test confusing as far as shipping. There was no explanation on the shipping paperwork and when I called their lab for help, no one returned my calls after two attempts. I had to phone the shipper for instructions. I did not have this issue with Great Plains Labs, all was explained. I would tell Real Labs to be more explicit in their paperwork and to be available for any questions someone may have.
MSafman
GBTest never shipped Update: I explained the situation to Dave, who reached out after I left the 1 star review. He was very professional in researching what happened to my order and correcting the error to my satisfaction. I have now received the test and will update review after results are provided. Test never shipped. Could not reach anyone at RealTime Laboratories by phone or email despite multiple attempts at both sending email and leaving messages. Currently disputing charge with my credit card company
Consumer
GBNot impressed with the service Not impressed with the service. Sent a urine specimen and a check. They cashed the check and discarded the sample because they said it took too long to reach them. They sent another sample kit. I sent another sample, which they are holding because they want another check! I ALWAYS have to initiate the emails. They never say whether they received my sample or that they are waiting for payment (which they already have). I emailed again and called twice…..no response. The other lab my provider told me to use was in communication every step of the way! I have lost time waiting to hear from them when they made no effort to get in touch with me. REALLY dissatisfied at this point!
Brenda Miller
GBWhen I ask a question When I ask a question, the response was rather condescending. Obviously Paul thinks that everyone shares his knowledge and doesn't understand the struggle of trying to figure a solution to healing a very sick daughter with limited funds. Just trying to do the best I can. Sorry that Paul has to deal with incompetent people that are doing their best to decipher things. I am finding that all you "professionals" that charge a lot money are still not able to help my daughter.