Great Service My experience with RealTime labs was very good. When I had questions they were very quickly addressed, making the entire process much easier. The results were delivered in a very timely fashion. Much quicker than I ever expected. Thank you kindly for all of your help.

I got the lab results quite easily but… I got the lab results quite easily but I did find the instructions that came with the test confusing as far as shipping. There was no explanation on the shipping paperwork and when I called their lab for help, no one returned my calls after two attempts. I had to phone the shipper for instructions. I did not have this issue with Great Plains Labs, all was explained. I would tell Real Labs to be more explicit in their paperwork and to be available for any questions someone may have.

Payment was a nightmare Payment was a nightmare. It took over a month to get paid and get results. Agent kept demanding my federal Medicare card which is invalid since I now have Medicare coverage through Blue Cross. Then they took my credit card down wrong. Brutal process!!!!! Never again thank you

I'm in the process of testing and… I'm in the process of testing and RealTime labs has been extremely helpful in answering my many questions. It is nice to be able to reach someone by phone that can answer questions, especially for the amount being paid. Other companies I've used charged an additional fee to speak with someone. I just hope my testing results are as good as their service!

Reliable and Trustworthy Covid testing done easy with RealTime Labs. I made my appointment online, and my results were easy to attain from the secure email that was sent to me. The Medical Assistants were thorough with my paperwork and ID verification. They were also very gentle when taking my sample. I am also a repeat customer!