Payment was a nightmare Payment was a nightmare. It took over a month to get paid and get results. Agent kept demanding my federal Medicare card which is invalid since I now have Medicare coverage through Blue Cross. Then they took my credit card down wrong. Brutal process!!!!! Never again thank you

Very good turnaround times Very good turnaround times - only took one week for results despite posting from Ireland. Discount for second time testing Graph showing decrease after 1st test is very useful

Great Service My experience with RealTime labs was very good. When I had questions they were very quickly addressed, making the entire process much easier. The results were delivered in a very timely fashion. Much quicker than I ever expected. Thank you kindly for all of your help.

Customer service doesn’t exist I have tried in every way I could possibly think of to get someone to contact me and let me know how I can get the paperwork to turn into my insurance. It says it’s available but it doesn’t show up in the order on how one is supposed to order/obtain it and NO ONE will connect me to who can answer this question or return a voice mail. I even asked my doctor if this place is even legit. I have not done the sample yet, because I have lost confidence in this lab.

When I ask a question When I ask a question, the response was rather condescending. Obviously Paul thinks that everyone shares his knowledge and doesn't understand the struggle of trying to figure a solution to healing a very sick daughter with limited funds. Just trying to do the best I can. Sorry that Paul has to deal with incompetent people that are doing their best to decipher things. I am finding that all you "professionals" that charge a lot money are still not able to help my daughter.