Payment was a nightmare Payment was a nightmare. It took over a month to get paid and get results. Agent kept demanding my federal Medicare card which is invalid since I now have Medicare coverage through Blue Cross. Then they took my credit card down wrong. Brutal process!!!!! Never again thank you

Renu in Insurance Billing is a real… Renu in Insurance Billing is a real problem solver. I had a problem getting medicare to pay for a mold test and how to get the test done by my next Doctor's appointment. Renu called me back quickly and explained in detail how to accomplish these two goals. She is knowledgeable, competent and pleasant to talk to. Quess what, she returns phone calls, unheard of in 2022. Don Bartek/New Jersey

Very good turnaround times Very good turnaround times - only took one week for results despite posting from Ireland. Discount for second time testing Graph showing decrease after 1st test is very useful

Fantastic...easy test Fantastic...easy test, fast response time, good customer service and Dr Matt called me right when I requested explaining results; he did not rush me at all giving helpful answers along with very good advice. Thanks for taking such thorough care of your patients! Definitely recommend

I would not normally review your… I would not normally review your company at this point in time, however, you keep sending surveys to me. I am rating your company as a zero at this point because my sample was lost. I understand that your business was affected by the severe winter storms, but my test should have already been processed by that point in time. I did receive a new test in the mail today, so now the long wait begins once again.