Chb
GBGood functionality, but be prepared to craft your own strap The Ava bracelet has been a helpful tool in tracking my fertility, and easily added to my routine. However, the silicone strap broke into pieces after maybe a couple months of use, and Ava would not give me a replacement strap or even sell me one. I've had to finagle my own solution, because without a strap the device is useless.
Ashley
GBIt works but poor customer service and end of life product The app is great it definitely helps you plan for pregnancy or not! The bracelet tracking is spot on it helped me get pregnant with my 1st child. However… the customer service could not be worse. I reached out when trying to track and conceive for my 2nd and the device would not record! It would either say charged n green then die or it would seem like it worked and then fail uploads night after night. I went from zero problems to it not working suddenly. Customer service said oh it’s dead you need to buy a new one. Excuse me? Where n how are we selling products that just die and are end of life while it isn’t described anywhere in advertising or purchasing. No trouble shooting, no coupon towards a new one not even a standard apology statement. I don’t care how well something works; if you have horrible customer service then I’ll move onto many of the other working devices. Do better Ava.
Ev
GBPoor experience Poor experience. Hire some behavioral scientists. Think through your user flow. It's bad. Your support team also sucks. They say different things. One told me to turn my phone on/off, delete/reinstall. First of all, I had already done that I had said so. Second, a second support person then clarified that it wasn't a bug, that was actually how it was supposed to function. A poor experience.
Pauline Issard
GBGreat insights but annoying to charge I love the insights that my Ava app gives me! I'm getting a much better understanding of my cycles! The bracelet is comfortable to wear and the sync is quick every morning. I'm just giving it 4 stars because you need to charge it every day which is quite annoying... But I know that this is the only way you can get some accurate data from so many sensors. I just wonder if all the data on top of the temperature (HR etc) is really useful and whether the tempdrop sensor that doesn't need to be charged would have been enough for knowing precisely when I ovulate.
Duska Gostic
GBThis is AMAZING In general: I love this product. One star off is for two things: one - the bracelet is sooo tiny it basically was worn out within the first year and I had to replace it. And the other point - sometimes I have an issue with the app telling me “problem to read data” - I just have to synch it more often and it works. Just a bit annoying. Over all - great product. I have only used the regular version of it (not with guarantee) since reading and doing research about this product - I believed (& believe) it works. Otherwise they would not offer money back guarantee. Best purchase ever. If you don’t have PCOS etc. this is a perfect hormone free birth control solution. But you have to be using it regardless & never unprotected intercourse with strangers ! This is my second pregnancy with the help of Ava ! Thank you so much.