ZM
GBGreat fertility tracking! This watch makes it super convenient to track multiple inputs to fertility. I LOVE the data it gives me and it’s the only app that shows cycle over cycle history overlaid like Ava does which allows me to look at each metric over every cycle to compare. 4 stars due to: Periodically the articles will open in French. When you are pregnant and turn on the pregnancy setting, you lose access to the history tracking I called to above.
Real_Me
CHDON'T WASTE YOUR MONEY DON'T WASTE YOUR MONEY, IT'S A RIP OFF: the customer service is silent and inactive, when it does reply after making me wait for 3 weeks, it is unwilling to refund or replace the product which was still under guarantee. I am shocked for a Swiss company! I bought the bracelet in August 2022. After using it less than 6 times, so almost 2 weeks later, the bracelet started malfunctioning and did not charge properly. I contacted the customer service by email (they have no phone number) several times and waited for at least 3 weeks before receiving a proper reply. I asked to replace the product or refund me. They advised me to do some manipulations, which I did. The bracelet still did not work. I sent them all the photos, videos, and all proof that it was not working, and asked again for a refund. Again, their reply every 3 weeks is: do these xyz manipulations and it will work. Of course, everything they suggested me did not work. I paid USD 300 for this fertility bracelet which stopped working in less than 2 weeks!
Ashley
GBIt works but poor customer service and end of life product The app is great it definitely helps you plan for pregnancy or not! The bracelet tracking is spot on it helped me get pregnant with my 1st child. However… the customer service could not be worse. I reached out when trying to track and conceive for my 2nd and the device would not record! It would either say charged n green then die or it would seem like it worked and then fail uploads night after night. I went from zero problems to it not working suddenly. Customer service said oh it’s dead you need to buy a new one. Excuse me? Where n how are we selling products that just die and are end of life while it isn’t described anywhere in advertising or purchasing. No trouble shooting, no coupon towards a new one not even a standard apology statement. I don’t care how well something works; if you have horrible customer service then I’ll move onto many of the other working devices. Do better Ava.
Mallory
GBPretty perfect track record This is my third time using Ava to get pregnant- all three times I conceived on the first try. I will say that they tend to get my ovulation date wrong by a day or so (when compared to fertility friend and LH strips)- but it is great combined with other methods, and especially if you come in with information about your own fertility. I’ll add that I also used my Ava to assist with natural family planning for years. Love my Ava!
Jessica Cha
GBNo other app was more accurate in… No other app was more accurate in tracking my ovulation than Ava was! After months of unsuccessfully TTC by relying only on my period tracker, I got pregnant after the first cycle of using Ava for both my pregnancies. This second time that I got pregnant, I did stop tracking after my ovulation ended because I remember with my first, I was getting anxiety from analyzing the data too much. But I'm forever grateful to Ava and recommend it to everyone. Thank you Ava, xoxo.