Ev
GBPoor experience Poor experience. Hire some behavioral scientists. Think through your user flow. It's bad. Your support team also sucks. They say different things. One told me to turn my phone on/off, delete/reinstall. First of all, I had already done that I had said so. Second, a second support person then clarified that it wasn't a bug, that was actually how it was supposed to function. A poor experience.
Real_Me
CHDON'T WASTE YOUR MONEY DON'T WASTE YOUR MONEY, IT'S A RIP OFF: the customer service is silent and inactive, when it does reply after making me wait for 3 weeks, it is unwilling to refund or replace the product which was still under guarantee. I am shocked for a Swiss company! I bought the bracelet in August 2022. After using it less than 6 times, so almost 2 weeks later, the bracelet started malfunctioning and did not charge properly. I contacted the customer service by email (they have no phone number) several times and waited for at least 3 weeks before receiving a proper reply. I asked to replace the product or refund me. They advised me to do some manipulations, which I did. The bracelet still did not work. I sent them all the photos, videos, and all proof that it was not working, and asked again for a refund. Again, their reply every 3 weeks is: do these xyz manipulations and it will work. Of course, everything they suggested me did not work. I paid USD 300 for this fertility bracelet which stopped working in less than 2 weeks!
Mallory
GBPretty perfect track record This is my third time using Ava to get pregnant- all three times I conceived on the first try. I will say that they tend to get my ovulation date wrong by a day or so (when compared to fertility friend and LH strips)- but it is great combined with other methods, and especially if you come in with information about your own fertility. I’ll add that I also used my Ava to assist with natural family planning for years. Love my Ava!
LH
GBHelpful tool If used consistently every night it is a great fertility tracking device. I started using it after coming off the pill and to track my cycle. Also gives good insight into the quality of your sleep. It takes sometime to get used to but found it a very helpful tool.
Chb
GBGood functionality, but be prepared to craft your own strap The Ava bracelet has been a helpful tool in tracking my fertility, and easily added to my routine. However, the silicone strap broke into pieces after maybe a couple months of use, and Ava would not give me a replacement strap or even sell me one. I've had to finagle my own solution, because without a strap the device is useless.