
DH
GBBracelet, app, & customer service are all Wonder I appreciate how much the bracelet and app monitor while sleeping. It's been a great way to learn more about and track my overall cycle and help let me know the best window of time to try for a baby. <3 customer service has always been wonderful and quick to assist with any needs. Also, the pregnant side of the app is very useful for tracking daily changes. Just started using it now and already impressed!

Abigail Arocho
GBI ordered a new bracelet I ordered a new bracelet , it didn’t work. Contacted customer service, took almost 2 weeks to hear back. Was offered many different labor intensive steps to make my braclet work. Failed attempts, finally sent another. Same issues with the braclet, did not function from day one. I noticed both were manufactured in 2021. Finally got a third bracelet and it worked, interestingly was manufactured in 2022 this time. Customer service has been horrible in response times and their acceptability for a poorly working device is not right.

Toni
GBI got pregnant the first month I tried… I got pregnant the first month I tried Ava!!! I am so impressed with how easy it was to use and how accurate it is in predicting my fertile window. Also, the peace of mind I got from not having to worry about ovulation testing every morning was a gift! Worth every penny!!!

Ashley
GBIt works but poor customer service and end of life product The app is great it definitely helps you plan for pregnancy or not! The bracelet tracking is spot on it helped me get pregnant with my 1st child. However… the customer service could not be worse. I reached out when trying to track and conceive for my 2nd and the device would not record! It would either say charged n green then die or it would seem like it worked and then fail uploads night after night. I went from zero problems to it not working suddenly. Customer service said oh it’s dead you need to buy a new one. Excuse me? Where n how are we selling products that just die and are end of life while it isn’t described anywhere in advertising or purchasing. No trouble shooting, no coupon towards a new one not even a standard apology statement. I don’t care how well something works; if you have horrible customer service then I’ll move onto many of the other working devices. Do better Ava.

Sydney Robinson
GBNot worth the price point I have struggled with several nights of lost data due to the device not syncing properly. The bracelet is also not as durable as expected (one of the silicone clasps broke after one month of wear). I have used a free phone fertility app concurrently with Ava and I have actually found the free app to be more accurate. Once transitioning to pregnancy mode in Ava, I was asked questions that the application should have already known due to it being logged in the system (first date of my last menstrual period). Overall disappointed with the service for the price tag.