Chb
GBGood functionality, but be prepared to craft your own strap The Ava bracelet has been a helpful tool in tracking my fertility, and easily added to my routine. However, the silicone strap broke into pieces after maybe a couple months of use, and Ava would not give me a replacement strap or even sell me one. I've had to finagle my own solution, because without a strap the device is useless.
Ashley
GBIt works but poor customer service and end of life product The app is great it definitely helps you plan for pregnancy or not! The bracelet tracking is spot on it helped me get pregnant with my 1st child. However… the customer service could not be worse. I reached out when trying to track and conceive for my 2nd and the device would not record! It would either say charged n green then die or it would seem like it worked and then fail uploads night after night. I went from zero problems to it not working suddenly. Customer service said oh it’s dead you need to buy a new one. Excuse me? Where n how are we selling products that just die and are end of life while it isn’t described anywhere in advertising or purchasing. No trouble shooting, no coupon towards a new one not even a standard apology statement. I don’t care how well something works; if you have horrible customer service then I’ll move onto many of the other working devices. Do better Ava.
Lindsey Marie
GBSecond time getting pregnant! Second time getting pregnant using the Ava Bracelet! It's a little spotty on recording sleep, but besides that it has worked great for us on predicting our fertile window. Also love all of the info once you are pregnant, too!
Abigail Arocho
GBI ordered a new bracelet I ordered a new bracelet , it didn’t work. Contacted customer service, took almost 2 weeks to hear back. Was offered many different labor intensive steps to make my braclet work. Failed attempts, finally sent another. Same issues with the braclet, did not function from day one. I noticed both were manufactured in 2021. Finally got a third bracelet and it worked, interestingly was manufactured in 2022 this time. Customer service has been horrible in response times and their acceptability for a poorly working device is not right.
Mallory
GBPretty perfect track record This is my third time using Ava to get pregnant- all three times I conceived on the first try. I will say that they tend to get my ovulation date wrong by a day or so (when compared to fertility friend and LH strips)- but it is great combined with other methods, and especially if you come in with information about your own fertility. I’ll add that I also used my Ava to assist with natural family planning for years. Love my Ava!