Ev
GBPoor experience Poor experience. Hire some behavioral scientists. Think through your user flow. It's bad. Your support team also sucks. They say different things. One told me to turn my phone on/off, delete/reinstall. First of all, I had already done that I had said so. Second, a second support person then clarified that it wasn't a bug, that was actually how it was supposed to function. A poor experience.
DH
GBBracelet, app, & customer service are all Wonder I appreciate how much the bracelet and app monitor while sleeping. It's been a great way to learn more about and track my overall cycle and help let me know the best window of time to try for a baby. <3 customer service has always been wonderful and quick to assist with any needs. Also, the pregnant side of the app is very useful for tracking daily changes. Just started using it now and already impressed!
Duska Gostic
GBThis is AMAZING In general: I love this product. One star off is for two things: one - the bracelet is sooo tiny it basically was worn out within the first year and I had to replace it. And the other point - sometimes I have an issue with the app telling me “problem to read data” - I just have to synch it more often and it works. Just a bit annoying. Over all - great product. I have only used the regular version of it (not with guarantee) since reading and doing research about this product - I believed (& believe) it works. Otherwise they would not offer money back guarantee. Best purchase ever. If you don’t have PCOS etc. this is a perfect hormone free birth control solution. But you have to be using it regardless & never unprotected intercourse with strangers ! This is my second pregnancy with the help of Ava ! Thank you so much.
Sam
GBEasy to Use However I find the App inaccurate I love the easy convenience of wearing a device and getting my BBT every morning for tracking. I’ve had my device for 4 years and while it still works the band has broken twice. I have worn it on and off during that time so it should not have torn in my opinion. I also do not find the app accurate. It has never accurately predicted my ovulation or cycle. I have to input the temperature readings into separate apps for better results. It will say that it confirms ovulation when there is no discernible rise that I can see and doesn’t really seem to adjust when my cycle changes. I have been pregnant multiple times while using the device but had I listened to the advice of this app and not consulted others, I’m not sure if I would have been successful. It may be better for someone who has textbook predictable cycles but I can’t say for sure so I wouldn’t recommend it.
Abigail Arocho
GBI ordered a new bracelet I ordered a new bracelet , it didn’t work. Contacted customer service, took almost 2 weeks to hear back. Was offered many different labor intensive steps to make my braclet work. Failed attempts, finally sent another. Same issues with the braclet, did not function from day one. I noticed both were manufactured in 2021. Finally got a third bracelet and it worked, interestingly was manufactured in 2022 this time. Customer service has been horrible in response times and their acceptability for a poorly working device is not right.