Sam
GBEasy to Use However I find the App inaccurate I love the easy convenience of wearing a device and getting my BBT every morning for tracking. I’ve had my device for 4 years and while it still works the band has broken twice. I have worn it on and off during that time so it should not have torn in my opinion. I also do not find the app accurate. It has never accurately predicted my ovulation or cycle. I have to input the temperature readings into separate apps for better results. It will say that it confirms ovulation when there is no discernible rise that I can see and doesn’t really seem to adjust when my cycle changes. I have been pregnant multiple times while using the device but had I listened to the advice of this app and not consulted others, I’m not sure if I would have been successful. It may be better for someone who has textbook predictable cycles but I can’t say for sure so I wouldn’t recommend it.
Ashley
GBIt works but poor customer service and end of life product The app is great it definitely helps you plan for pregnancy or not! The bracelet tracking is spot on it helped me get pregnant with my 1st child. However… the customer service could not be worse. I reached out when trying to track and conceive for my 2nd and the device would not record! It would either say charged n green then die or it would seem like it worked and then fail uploads night after night. I went from zero problems to it not working suddenly. Customer service said oh it’s dead you need to buy a new one. Excuse me? Where n how are we selling products that just die and are end of life while it isn’t described anywhere in advertising or purchasing. No trouble shooting, no coupon towards a new one not even a standard apology statement. I don’t care how well something works; if you have horrible customer service then I’ll move onto many of the other working devices. Do better Ava.
LH
GBHelpful tool If used consistently every night it is a great fertility tracking device. I started using it after coming off the pill and to track my cycle. Also gives good insight into the quality of your sleep. It takes sometime to get used to but found it a very helpful tool.
Heather Robinette
GBLove how the Ava does all the work Love how the Ava does all the work — no need to sit for 10 minutes in the morning with a thermometer in my mouth. I find it to be very accurate too! The reason only 4 stars is due to the frequent (daily) app glitches — I always have to click on something twice for it to work!
Ev
GBPoor experience Poor experience. Hire some behavioral scientists. Think through your user flow. It's bad. Your support team also sucks. They say different things. One told me to turn my phone on/off, delete/reinstall. First of all, I had already done that I had said so. Second, a second support person then clarified that it wasn't a bug, that was actually how it was supposed to function. A poor experience.