Great customer service This company is so easy to deal with! I had rented a POC from them in the past and when I was ready to buy one they had a refurbished unit available for an unbelievable low price. When I asked about purchasing a second battery I told them the price I'd found on Amazon and they matched it! Quick delivery in an extremely secure well padded box, nice small company, Someone always answers the phone, just ask to speak to your person you've been working with and you're good to go! There is a small business feel to the customer service.

Purchased two ResMed cpap mask… Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier. Already leaking after less than one month of use. Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What? UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months. Then he starts yelling and saying that he is going to "blow me up online" because of my review! Can you freaking believe this bullying?

Worst transaction I've had in twenty… Worst transaction I've had in twenty years!!!!!! They don't care about customer satisfaction, or returns. YOU pay to return AND they charge 20% for the privilege!! Be EXTREMELY SURE you have the right item when you order or they will stick it to you. Go to e-bay or Amazon and stay away from here!!!!!!

Terrible customer service Terrible customer service . Rude and not helpful at all . Overpriced shipping fees ! Stay away away . Was charged 20% for something in didn't even order because there website processed my order before I could revise it .

Mostly happy My order was delayed for some reason, and wasn’t processed the same day as I had expected it to be. Even though I had paid for expedited handling. When it finally did process, the shipment came in a few days. I had ordered 2 masks with headgear, one of which arrived with a damaged part where the hose is supposed to be connected. No big deal since I already had another. If it wasn’t for the processing delay and shipping delay, I’d award 5 stars. Overall I’m very happy with my experience, but wish they’d have gotten here faster as I was ordering because my mask had broke.