Kelly Melton
GBGreat customer service This company is so easy to deal with! I had rented a POC from them in the past and when I was ready to buy one they had a refurbished unit available for an unbelievable low price. When I asked about purchasing a second battery I told them the price I'd found on Amazon and they matched it! Quick delivery in an extremely secure well padded box, nice small company, Someone always answers the phone, just ask to speak to your person you've been working with and you're good to go! There is a small business feel to the customer service.
John
DE:) A human touch to sales :) Very good service. I'm working overseas on the other side of the globe and had a functional query. A human called me back straight away- twice to answer my query. No robots or automated voice menu's that go no where. In this day of high tech, there's nothing more reassuring than talking to a person that know's what they're talking about. The rep answered the queries straight . The order was sorted and shipped that day.
linda felter
GBExcellent customer service by Nick Excellent customer service by Nick! He helped me with my order on the phone and had my oxygen concentrater shipped that same day. It arrived yesterday, well packaged . Works perfectly and is VERY quiet too!
Tony G
GBI recently needed to purchase a Bi-Pap… I recently needed to purchase a Bi-Pap machine. This was the only company to stock the machine that I wanted. The staff was extremely helpful, professional, and even priced matched their competitors. I called in the afternoon. Asked for overnight shipping and received the device the next day. I will buy my supplies and any other medical devices from them.
Scott Massey
GBNick was fantastic Nick was fantastic, service was unbelievable. I was in a jam away from home without my CPAP equipment. I needed equipment urgently and he helped expedite and get the equipment within a few hours on a busy Friday evening at rush hour. I am blown away at this level of service! My vacation to the shore for the weekend would have been ruined without a CPAP. Thanks much Nick!