Great customer service This company is so easy to deal with! I had rented a POC from them in the past and when I was ready to buy one they had a refurbished unit available for an unbelievable low price. When I asked about purchasing a second battery I told them the price I'd found on Amazon and they matched it! Quick delivery in an extremely secure well padded box, nice small company, Someone always answers the phone, just ask to speak to your person you've been working with and you're good to go! There is a small business feel to the customer service.

Bought a Portable Oxygen concentrator… Bought a Portable Oxygen concentrator and it always had the alarm go off. I called them to complain and requested a return and refund and was told I could not return it because of Covid-19. It is junk and now I am down $1895.00. They are crooks and no wonder they rate a F rating from BBB!

HORRIBLE COMPANY TO DEAL WITH… I wouldn't buy a bandaid from this company. No customer service and flat out lies about shipping arrivals. When I called as I needed this product for a surgical wound I was hung up on. Let's put them out of business!!!!

Excellent customer service by Nick Excellent customer service by Nick! He helped me with my order on the phone and had my oxygen concentrater shipped that same day. It arrived yesterday, well packaged . Works perfectly and is VERY quiet too!

Mostly happy My order was delayed for some reason, and wasn’t processed the same day as I had expected it to be. Even though I had paid for expedited handling. When it finally did process, the shipment came in a few days. I had ordered 2 masks with headgear, one of which arrived with a damaged part where the hose is supposed to be connected. No big deal since I already had another. If it wasn’t for the processing delay and shipping delay, I’d award 5 stars. Overall I’m very happy with my experience, but wish they’d have gotten here faster as I was ordering because my mask had broke.