Mostly happy My order was delayed for some reason, and wasn’t processed the same day as I had expected it to be. Even though I had paid for expedited handling. When it finally did process, the shipment came in a few days. I had ordered 2 masks with headgear, one of which arrived with a damaged part where the hose is supposed to be connected. No big deal since I already had another. If it wasn’t for the processing delay and shipping delay, I’d award 5 stars. Overall I’m very happy with my experience, but wish they’d have gotten here faster as I was ordering because my mask had broke.

Arrived as promised in the exact… Arrived as promised in the exact condition I hoped it would. The price was very reasonable. I was worried it would be sent in some random packaging. Very happy that it was in sealed original packaging. That was important to me as the replacement nasal cushion was obviously going to be on my nose and face. I will order from this company again for sure.

Bought a Portable Oxygen concentrator… Bought a Portable Oxygen concentrator and it always had the alarm go off. I called them to complain and requested a return and refund and was told I could not return it because of Covid-19. It is junk and now I am down $1895.00. They are crooks and no wonder they rate a F rating from BBB!

Defective products can’t return Stay Away! Paid a lot for a new cpap machine which is defective. They refused to exchange it. Spoke with Alex a rude jerk who claims he’s a respiratory therapist AND the owner of the company. He’s as much a respiratory therapist as my dog. Wouldn’t give me his last name. Why? Maybe because he runs a scam company. Called me names. Couldn’t be more unprofessional. Refused to exchange it, spewed out more verbal abuse and hung up. Put in a claim with American Express. Stay away from these crooks.

Purchased two ResMed cpap mask… Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier. Already leaking after less than one month of use. Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What? UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months. Then he starts yelling and saying that he is going to "blow me up online" because of my review! Can you freaking believe this bullying?