Bought a Portable Oxygen concentrator… Bought a Portable Oxygen concentrator and it always had the alarm go off. I called them to complain and requested a return and refund and was told I could not return it because of Covid-19. It is junk and now I am down $1895.00. They are crooks and no wonder they rate a F rating from BBB!

Great customer service This company is so easy to deal with! I had rented a POC from them in the past and when I was ready to buy one they had a refurbished unit available for an unbelievable low price. When I asked about purchasing a second battery I told them the price I'd found on Amazon and they matched it! Quick delivery in an extremely secure well padded box, nice small company, Someone always answers the phone, just ask to speak to your person you've been working with and you're good to go! There is a small business feel to the customer service.

HORRIBLE COMPANY TO DEAL WITH… I wouldn't buy a bandaid from this company. No customer service and flat out lies about shipping arrivals. When I called as I needed this product for a surgical wound I was hung up on. Let's put them out of business!!!!

Purchased two ResMed cpap mask… Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier. Already leaking after less than one month of use. Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What? UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months. Then he starts yelling and saying that he is going to "blow me up online" because of my review! Can you freaking believe this bullying?

Game changer for my Mom! Game changer for my Mom with regard to finding the best portable oxygen machine. The owner Alex was fully engaged in listening to Mom’s personable needs and Jeanette was super quick w email replies and follow up. They lent us a machine before we bought one. Alex recommended the Oxymizer to compliment the new machine and it really maximized oxygen while saving the battery. I really can not say enough about the service and amazing outcome. I highly recommend these folks for all your respiratory needs.