everything with my order went just…PERFECT !!!! everything with my order went just PERFECT !!! everflo concentrator was packed professionally !!! shipping by FEDEX ON TIME Mr. "Rusty" was extremely accommodating when I had a question at dinner time!!!! IT DOES NOT GET BETTER :-))) Harald Baumann

Defective products can’t return Stay Away! Paid a lot for a new cpap machine which is defective. They refused to exchange it. Spoke with Alex a rude jerk who claims he’s a respiratory therapist AND the owner of the company. He’s as much a respiratory therapist as my dog. Wouldn’t give me his last name. Why? Maybe because he runs a scam company. Called me names. Couldn’t be more unprofessional. Refused to exchange it, spewed out more verbal abuse and hung up. Put in a claim with American Express. Stay away from these crooks.

Very poor customer service Very poor customer service. My order indicated overnight service for which I paid over $90. My order never arrived. I called this morning and was told that it was a UPS problem -- they did not pick up orders. I asked why no one let me know that this important order was not shipped and was told: "we do not contact customers." Very disappointed and very upset.

Game changer for my Mom! Game changer for my Mom with regard to finding the best portable oxygen machine. The owner Alex was fully engaged in listening to Mom’s personable needs and Jeanette was super quick w email replies and follow up. They lent us a machine before we bought one. Alex recommended the Oxymizer to compliment the new machine and it really maximized oxygen while saving the battery. I really can not say enough about the service and amazing outcome. I highly recommend these folks for all your respiratory needs.

Nick is amazing Nick is amazing! I’ve been dealing with medical equipment for 16 years for my son and this is the first time that I have ever found a company that had good customer service, answers and returns phone calls, and actually cares about what they do. Many thanks!!