:) A human touch to sales :) Very good service. I'm working overseas on the other side of the globe and had a functional query. A human called me back straight away- twice to answer my query. No robots or automated voice menu's that go no where. In this day of high tech, there's nothing more reassuring than talking to a person that know's what they're talking about. The rep answered the queries straight . The order was sorted and shipped that day.

Game changer for my Mom! Game changer for my Mom with regard to finding the best portable oxygen machine. The owner Alex was fully engaged in listening to Mom’s personable needs and Jeanette was super quick w email replies and follow up. They lent us a machine before we bought one. Alex recommended the Oxymizer to compliment the new machine and it really maximized oxygen while saving the battery. I really can not say enough about the service and amazing outcome. I highly recommend these folks for all your respiratory needs.

Purchased two ResMed cpap mask… Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier. Already leaking after less than one month of use. Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What? UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months. Then he starts yelling and saying that he is going to "blow me up online" because of my review! Can you freaking believe this bullying?

I recently needed to purchase a Bi-Pap… I recently needed to purchase a Bi-Pap machine. This was the only company to stock the machine that I wanted. The staff was extremely helpful, professional, and even priced matched their competitors. I called in the afternoon. Asked for overnight shipping and received the device the next day. I will buy my supplies and any other medical devices from them.

Mostly happy My order was delayed for some reason, and wasn’t processed the same day as I had expected it to be. Even though I had paid for expedited handling. When it finally did process, the shipment came in a few days. I had ordered 2 masks with headgear, one of which arrived with a damaged part where the hose is supposed to be connected. No big deal since I already had another. If it wasn’t for the processing delay and shipping delay, I’d award 5 stars. Overall I’m very happy with my experience, but wish they’d have gotten here faster as I was ordering because my mask had broke.