DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. I paid my money for a back stretcher which never arrived! Further to that they never responded to my emails when I tried to contact them.

Very bad service from this so called… Very bad service from this so called company , placed an order and then 10 minutes later a decided to cancel it and have emailed them to do so .not had a response from them until they said it already shipped and they can’t do anything about. Also never received my order , i have raised a dispute with my bank to get my money back . 0 stars for this shady company

DO NOT DEAL WITH THIS COMPANY DO NOT DEAL WITH THIS COMPANY. I requested a refund within 30 days as then product was not suitable for my husband who I had purchased it for. I was told that the cost of my shipping it back to I the US would it be viable and was offered a 20% refund which was not acceptable. SO much for their full refund policy. I thought that I had seen on Facebook that they offered a 90 day trial and so I waited until the 90 days to request a full refund again. This has been declined and now that the 30 days has passed are offering me NO refund. Please beware when ordering through Facebook from this company.

Shady company shipping from China Never buy a product from a company whose country of origin is not stated on the website. Which country does Acemend come from? Which country do they pay their taxes? Is it USA= Also, their products are shipped from Cainiao, China, a red flag! I would avoid them unless the product is superior.

Shady business Shady business. They claim to guarantee money back but no one responds to my emails. Do not buy from this company. I got duped by Facebook Ads. They target vulnerable people in pain. Also, it cost much less on Amazon so if you want to try it, buy it there.