This product works. After using the back stretcher daily for a week, I'm no longer in a continuously uncomfortable state. Acemend helped me relieve the majority of my lower back pain and sciatica with a what appeared to be just a cushion. I gave it a chance and I've gained more relief from this product than I did from months of chiropractor appointments. I am extremely happy with this product.

REFUND GUARANTEE IS A LIE … The refund guarantee is a lie. It has not worked for me. I contacted customer services several times to request a refund and to return the product, but no reply. Also it took 3 weeks to come, and no instructions on how to use it. You can’t just lay on it if you’re shorter than advertised male. Again I asked for help /instruction on use, no reply. Very disappointed after reading all the positive feedback which made me buy it. Also it was more expensive to order directly with AcemendUK than Amazon I wish I had used Amazon it would have been far easier to return.

I have attempted to contact this… I have attempted to contact this company several times via email (as they require) to request a refund as I'm not happy with this product. To date I have not received any response! As they have no phone contact listed I will now go thru my credit card company to take care of this.

Shady business Shady business. They claim to guarantee money back but no one responds to my emails. Do not buy from this company. I got duped by Facebook Ads. They target vulnerable people in pain. Also, it cost much less on Amazon so if you want to try it, buy it there.

Strecter to hard and can not adjust in level The strecter is not adjustable and to hard for the back eg. If you are sensitive in Lumbar region. Has written 3 times to Acemend without any respons?? After a 1 week the company never returned with any answers to my request ??? 24.9 Company has contacted me today and we have sucessfully found a solution and refund.