Shady company shipping from China Never buy a product from a company whose country of origin is not stated on the website. Which country does Acemend come from? Which country do they pay their taxes? Is it USA= Also, their products are shipped from Cainiao, China, a red flag! I would avoid them unless the product is superior.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. I paid my money for a back stretcher which never arrived! Further to that they never responded to my emails when I tried to contact them.

Strecter to hard and can not adjust in level The strecter is not adjustable and to hard for the back eg. If you are sensitive in Lumbar region. Has written 3 times to Acemend without any respons?? After a 1 week the company never returned with any answers to my request ??? 24.9 Company has contacted me today and we have sucessfully found a solution and refund.

DO NOT DEAL WITH THIS COMPANY DO NOT DEAL WITH THIS COMPANY. I requested a refund within 30 days as then product was not suitable for my husband who I had purchased it for. I was told that the cost of my shipping it back to I the US would it be viable and was offered a 20% refund which was not acceptable. SO much for their full refund policy. I thought that I had seen on Facebook that they offered a 90 day trial and so I waited until the 90 days to request a full refund again. This has been declined and now that the 30 days has passed are offering me NO refund. Please beware when ordering through Facebook from this company.

I have attempted to contact this… I have attempted to contact this company several times via email (as they require) to request a refund as I'm not happy with this product. To date I have not received any response! As they have no phone contact listed I will now go thru my credit card company to take care of this.