I have attempted to contact this… I have attempted to contact this company several times via email (as they require) to request a refund as I'm not happy with this product. To date I have not received any response! As they have no phone contact listed I will now go thru my credit card company to take care of this.

The back Refresh has been a game… The back Refresh has been a game changer for me. After years, literally years, of significant back pain and thousands of ££££££ spent with chiropractors, I can confidently say that my back has never felt better. I use it for 5-10 minutes a day and while it is slightly uncomfortable I have not experienced any pain in two weeks. It has been totally transformational for me. Thank you Acemend.

This product works. After using the back stretcher daily for a week, I'm no longer in a continuously uncomfortable state. Acemend helped me relieve the majority of my lower back pain and sciatica with a what appeared to be just a cushion. I gave it a chance and I've gained more relief from this product than I did from months of chiropractor appointments. I am extremely happy with this product.

DO NOT DEAL WITH THIS COMPANY DO NOT DEAL WITH THIS COMPANY. I requested a refund within 30 days as then product was not suitable for my husband who I had purchased it for. I was told that the cost of my shipping it back to I the US would it be viable and was offered a 20% refund which was not acceptable. SO much for their full refund policy. I thought that I had seen on Facebook that they offered a 90 day trial and so I waited until the 90 days to request a full refund again. This has been declined and now that the 30 days has passed are offering me NO refund. Please beware when ordering through Facebook from this company.

Good tool to improve posture I purchased the neck & back stretcher. It worked really well to relieve the tension in my upper and lower back. I've been using it for 10 min in the morning and before sleep. It also helps correct my slouching posture. I am very satisfied with the product. Will definitely recommend anyone who has back pain to use it.