REFUND GUARANTEE IS A LIE … The refund guarantee is a lie. It has not worked for me. I contacted customer services several times to request a refund and to return the product, but no reply. Also it took 3 weeks to come, and no instructions on how to use it. You can’t just lay on it if you’re shorter than advertised male. Again I asked for help /instruction on use, no reply. Very disappointed after reading all the positive feedback which made me buy it. Also it was more expensive to order directly with AcemendUK than Amazon I wish I had used Amazon it would have been far easier to return.

It works!! It works!!! This feedback is unsolicited—significant relief in two to three days and improving daily. I’ve been in severe pain after a ski accident in February. Nothing worked. PT helped a little. This device was a miracle for me, and I will be using it every day from now on.

new user for the Acemend back stretcher I received the acemend refresh stretcher just today and have used it twice. I am surprised how quickly I felt the results for my lower back/sciatica. The sciatica has kept me out of the gym and has been very frustrating but I am excited to get such quick results and looking forward to resuming my cardio workouts on the Accutrainer.

Very poor customer service! I recently received my back stretcher and have sent three emails already as well as requested info on the online website forum, still no response from them! I am starting to get very concerned that I may have been totally mislead by their advertising jargon? Do they actually care?

Strecter to hard and can not adjust in level The strecter is not adjustable and to hard for the back eg. If you are sensitive in Lumbar region. Has written 3 times to Acemend without any respons?? After a 1 week the company never returned with any answers to my request ??? 24.9 Company has contacted me today and we have sucessfully found a solution and refund.