Steve
GBThe ordering process is a challenge and shipping is poor The ordering process is a challenge. If you decide to pay as you go, different forms are required. The pricing didn't match so an adjustment was made. When it came to shipping the device, they missed the address 2x. I have been waiting over 2 weeks for the device to show up. In the end it will be 3 weeks before I see it will all the corrections their distributor has had to correct.
Michelle Daley-Cardoza
GBdid not work for me did not work for me - had to get the cpap
Samuel Tai
GBCould be a better experience Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise. The app is a bit clunky, as it's not clear what units are expected in the profile. I assumed metric. Deleting one's account is also somewhat non-obvious, although I did find the setting in the app to do so.
David Roth
GBInitial success On nights when I have a high percentage of seal time, I have lots of energy and focus the next day. Much more than I typically experienced with c-pap. I'm still working to get seal time more consistent as I tend to be a mouth breather. I used my system traveling this month too. It functioned great while camping at 11,200 ft elevation!
Dianna Agzour
GBDon’t lose the charger I lost the charger and have barely used it. I contacted customer service. They could not provide me the one from the company but rather sent me a pic of one I could order. I could not see the writing on it so I have yet to figure out what I can get to replace it….and yet I keep paying it off each month. Sad that it didn’t work out.