The experience was good… The experience was good…. I’ve adapted well to the machine.

Don’t lose the charger I lost the charger and have barely used it. I contacted customer service. They could not provide me the one from the company but rather sent me a pic of one I could order. I could not see the writing on it so I have yet to figure out what I can get to replace it….and yet I keep paying it off each month. Sad that it didn’t work out.

Simple design fix will make this the best product on the market. I really like the product when it… I really like the product when it works. It took me a year to figure out why sometimes it worked and sometimes it didn't work. I finally figured out! The problem is, INAP has a design flaw. If the tubing is bent/kinked you cannot breath and you involuntarily spit out the mouth piece in your sleep. If the manufacturer put a simple spiral spring around the device end of the tube or reinforced the tube at the entry point to the device it would not bend or kink. When it does not kink it is brilliant, small, easy to travel with, i can go camping with it and no need for external power. That part is fantastic! Just fix the tubing.

Great customer service It was an amazing experience to order I Nap. Matt and Olivere were simply awesome in explaining the device . It’s a great device that I can offer my patients as an alternative to a Cpap machine.

Chin strap, detailed product description I ordered items that don't fit my machine. It would be nice if there were detailed explainations next to the items. I also wish you made a face/chin strap. No matter how I lay it always falls out of my mouth!