Samuel Tai
GBCould be a better experience Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise. The app is a bit clunky, as it's not clear what units are expected in the profile. I assumed metric. Deleting one's account is also somewhat non-obvious, although I did find the setting in the app to do so.
Charles Daugherty
GBSimple design fix will make this the best product on the market. I really like the product when it… I really like the product when it works. It took me a year to figure out why sometimes it worked and sometimes it didn't work. I finally figured out! The problem is, INAP has a design flaw. If the tubing is bent/kinked you cannot breath and you involuntarily spit out the mouth piece in your sleep. If the manufacturer put a simple spiral spring around the device end of the tube or reinforced the tube at the entry point to the device it would not bend or kink. When it does not kink it is brilliant, small, easy to travel with, i can go camping with it and no need for external power. That part is fantastic! Just fix the tubing.
Katherine “Katy” Callahan
GBI am currently trying out the INAP… I am currently trying out the INAP sleep apnea device. I have been using CPAP for 7 years and have never been truly successful. I can't keep it on for more than a few hours every night. I have been using INAP for a few weeks. I like the low profile compared to CPAP. We are planning an international trip and I'd like to bring the INAP. I'm struggling to keep the seal on INAP, however. The customer service is very helpful and my pressure has twice been adjusted up. I wear a bruxism guard on my upper teeth and a retainer on my lower. Somnics said some of their customers can do without their bruxism guards. I tried it and cannot. Last night I tried my latest greater pressure and my seal time was still less than half of my usage time (which was still only 3.4 hours). I think I will try a chin strap tonight to see it that helps. I dread to think I have the same experience with INAP that I've had with CPAP. We shall see.
NK
GBExcellent Service - Premature Product I think the product has been released prematurely and I'm paying a premium to test it for the company. The mouthpiece has broken several times and apart from one time, I've had to pay to replace it. I have yet to reach stats showing success, but that is likely as much to do with my own sleep issues. Medical and customer service have been excellent.
Joseph Burgio
GBI feel that it is much easier to use… I feel that it is much easier to use then a Cpap machine. I would like to see that I would be able to make adjustments myself.