CJW
GBThe experience was good… The experience was good…. I’ve adapted well to the machine.
Helen Chisholm
GBVery positive experience Very positive experience. Michele Carey was especially patient and helpful.
Steve
GBThe ordering process is a challenge and shipping is poor The ordering process is a challenge. If you decide to pay as you go, different forms are required. The pricing didn't match so an adjustment was made. When it came to shipping the device, they missed the address 2x. I have been waiting over 2 weeks for the device to show up. In the end it will be 3 weeks before I see it will all the corrections their distributor has had to correct.
Anshu Bansal
GBGreat customer service It was an amazing experience to order I Nap. Matt and Olivere were simply awesome in explaining the device . It’s a great device that I can offer my patients as an alternative to a Cpap machine.
Samuel Tai
GBCould be a better experience Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise. The app is a bit clunky, as it's not clear what units are expected in the profile. I assumed metric. Deleting one's account is also somewhat non-obvious, although I did find the setting in the app to do so.