nut
GBThis device has never worked for me. This device has never worked for me as advertised. When I called to request a return for refund I was asked to modify the mouthpiece and try it again. It still didn't work, but enough time had passed that a refund was no longer an option. It was a complete waste of money and time, and I cannot recommend it at all, to anyone.
Katherine “Katy” Callahan
GBI am currently trying out the INAP… I am currently trying out the INAP sleep apnea device. I have been using CPAP for 7 years and have never been truly successful. I can't keep it on for more than a few hours every night. I have been using INAP for a few weeks. I like the low profile compared to CPAP. We are planning an international trip and I'd like to bring the INAP. I'm struggling to keep the seal on INAP, however. The customer service is very helpful and my pressure has twice been adjusted up. I wear a bruxism guard on my upper teeth and a retainer on my lower. Somnics said some of their customers can do without their bruxism guards. I tried it and cannot. Last night I tried my latest greater pressure and my seal time was still less than half of my usage time (which was still only 3.4 hours). I think I will try a chin strap tonight to see it that helps. I dread to think I have the same experience with INAP that I've had with CPAP. We shall see.
Steve
GBThe ordering process is a challenge and shipping is poor The ordering process is a challenge. If you decide to pay as you go, different forms are required. The pricing didn't match so an adjustment was made. When it came to shipping the device, they missed the address 2x. I have been waiting over 2 weeks for the device to show up. In the end it will be 3 weeks before I see it will all the corrections their distributor has had to correct.
Helen Chisholm
GBVery positive experience Very positive experience. Michele Carey was especially patient and helpful.
Samuel Tai
GBCould be a better experience Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise. The app is a bit clunky, as it's not clear what units are expected in the profile. I assumed metric. Deleting one's account is also somewhat non-obvious, although I did find the setting in the app to do so.