Ignite is incompetent Ignite is not competent in dealing with complex cases and they lack the integrity to admit and refer clients out. My sister has been in the Ignite system for over half a year now and she is still at square one without a diagnosis. They are very persuasive and reassuring about the care they offer especially with parents who are most desperate. Most of the staff are not qualified enough to deal with certain issues and some have no inkling of mental health at all. If you are looking for a treatment center worth your while seek a place with affiliations such as to a hospital, find out about their credentials, and make sure they are evidence based and specialize in the care you need. Most of all keep searching for the right place and people for help and don't fall for business schemes.

Would not trust my loved one with this Unprofessional staff. I tell everyone I know to not call them.. The Treatment center did basically nothing for my child. Yes, he was a bit uncooperative as I am sure most people getting 12 hours notice that they are being sent away would be. They lied, told us they would escort my son to the airport for us to pick him up in NY on his arrival. When we would not agree to extend beyond his 45 days agreed upon and leave him there through the holidays. They basically told us to come get him ourselves, the day before Thanksgiving. They would not help us at all. They are not professionals in any way shape or form. They mixed my sons file with another child and called to deliver news to us that was for another child. They are basically funnelling kids into this center, abusing their insurance, sticking him in a room to discuss his feelings in group 6 out of 8 hours in a day. NOT A GOOD PLACE FOR SUBSTANCE ABUSE TEENAGERS. i would love to see their success rates..

Life Changing Team This company is run by one of the most dedicated and experienced therapeutic teams you can find. The majority of the reviews you see below are posted by one or two individuals looking to hurt the company rating. Take the time to contact the center, and they will put you in touch with parents and clients who can verify the amazing quality of the programs.

Parents pay a lot for these programs Parents pay a lot for these programs. Extensions without parental input are illegal. One employee lied about saying the program was closed last year. I agree that intensive programs are essential but oversight is crucial but spot inspections are not allowed and that is illegal. There is a Patients Bill of Rights. This is not allowable.

Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.