Would not trust my loved one with this Unprofessional staff. I tell everyone I know to not call them.. The Treatment center did basically nothing for my child. Yes, he was a bit uncooperative as I am sure most people getting 12 hours notice that they are being sent away would be. They lied, told us they would escort my son to the airport for us to pick him up in NY on his arrival. When we would not agree to extend beyond his 45 days agreed upon and leave him there through the holidays. They basically told us to come get him ourselves, the day before Thanksgiving. They would not help us at all. They are not professionals in any way shape or form. They mixed my sons file with another child and called to deliver news to us that was for another child. They are basically funnelling kids into this center, abusing their insurance, sticking him in a room to discuss his feelings in group 6 out of 8 hours in a day. NOT A GOOD PLACE FOR SUBSTANCE ABUSE TEENAGERS. i would love to see their success rates..

Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.

Trust They say surrender to the process that you have to trust someone. How are you supposed to trust this program when every time you open up to the therapist about something you did, and need to talk about it, all they do is get you in trouble and punish you, then the next time you need to talk, your supposed to trust them.trust is a lot of thing, but not this. Put trust into the people that steal your money, NO .I came in here with a wallet and left with a empty wallet, that nobody took responsibility for. But trust them. The mentors here don’t follow the rules but want us to follow the rules. I hope you make the right decision to get help somewhere else but not here

Life Changing Team This company is run by one of the most dedicated and experienced therapeutic teams you can find. The majority of the reviews you see below are posted by one or two individuals looking to hurt the company rating. Take the time to contact the center, and they will put you in touch with parents and clients who can verify the amazing quality of the programs.

Terrible experience wouldn’t recommend So I’ve been at ignite for almost 10 months, and they didn’t change me at all. In fact they are very unprofessional and always contact the police when not needed the worst 10 months of my life were spent at ignite teen treatment