Chaim
GBIt was the worst experience of my life… It was the worst experience of my life we barely got any food and when we did it was poor quality they made sure that my life was hell but lied to my parents saying that I need to stay there longer there were a lot of mentor's that would have a bad day and then take it out on me I would not recommend sending your kid there
Simi
GBTerrible experience wouldn’t recommend So I’ve been at ignite for almost 10 months, and they didn’t change me at all. In fact they are very unprofessional and always contact the police when not needed the worst 10 months of my life were spent at ignite teen treatment
Anonymous
GBThank-You My daughter and I are very grateful for your patience and support that has helped her get back on track. She's back in school and doing much better. She mentions that she often receives texts and phone calls checking in to see how she's doing. We're happy to report good news.
Brad Schmidt
GBNot much patience on staff part, just expulsion We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.
Lucy Hitz
GBVery helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.