Trust They say surrender to the process that you have to trust someone. How are you supposed to trust this program when every time you open up to the therapist about something you did, and need to talk about it, all they do is get you in trouble and punish you, then the next time you need to talk, your supposed to trust them.trust is a lot of thing, but not this. Put trust into the people that steal your money, NO .I came in here with a wallet and left with a empty wallet, that nobody took responsibility for. But trust them. The mentors here don’t follow the rules but want us to follow the rules. I hope you make the right decision to get help somewhere else but not here

Not much patience on staff part, just expulsion We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.

Life Changing Team This company is run by one of the most dedicated and experienced therapeutic teams you can find. The majority of the reviews you see below are posted by one or two individuals looking to hurt the company rating. Take the time to contact the center, and they will put you in touch with parents and clients who can verify the amazing quality of the programs.

How ignite ruined my life So I was at ignite for about 2 years, the hell I went through is indescribable. I'm a pretty regular guy but my parents sent me because they were getting divorced and didn't know how to deal with an angry 15 year old. But of course ignite doesn't care because they are only around for the money. They treated me like a criminal I couldn't even use the bathroom with the door closed. I work in a grocery store behind the counter getting minimum wage because I couldn't learn the life skills I need to get a good job. My life is completely ruined and its all thanks to the wonderful staff at ignite(who are random teens that they picked up from the streets). There's not much I could do at this point but I don't want what happened to me happen to others.

Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.