Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.

Trust They say surrender to the process that you have to trust someone. How are you supposed to trust this program when every time you open up to the therapist about something you did, and need to talk about it, all they do is get you in trouble and punish you, then the next time you need to talk, your supposed to trust them.trust is a lot of thing, but not this. Put trust into the people that steal your money, NO .I came in here with a wallet and left with a empty wallet, that nobody took responsibility for. But trust them. The mentors here don’t follow the rules but want us to follow the rules. I hope you make the right decision to get help somewhere else but not here

Thank you for helping my family! -

How ignite ruined my life So I was at ignite for about 2 years, the hell I went through is indescribable. I'm a pretty regular guy but my parents sent me because they were getting divorced and didn't know how to deal with an angry 15 year old. But of course ignite doesn't care because they are only around for the money. They treated me like a criminal I couldn't even use the bathroom with the door closed. I work in a grocery store behind the counter getting minimum wage because I couldn't learn the life skills I need to get a good job. My life is completely ruined and its all thanks to the wonderful staff at ignite(who are random teens that they picked up from the streets). There's not much I could do at this point but I don't want what happened to me happen to others.

First Step to a sober life It's been a year since my son left treatment. Their are no words that can express the gratitude and respect we have for the staff. Without them I wouldn't have my son back on track. They gave him the tools and motivation to move forward to live a sober and happy life. Great facility and staff.