Would not trust my loved one with this Unprofessional staff. I tell everyone I know to not call them.. The Treatment center did basically nothing for my child. Yes, he was a bit uncooperative as I am sure most people getting 12 hours notice that they are being sent away would be. They lied, told us they would escort my son to the airport for us to pick him up in NY on his arrival. When we would not agree to extend beyond his 45 days agreed upon and leave him there through the holidays. They basically told us to come get him ourselves, the day before Thanksgiving. They would not help us at all. They are not professionals in any way shape or form. They mixed my sons file with another child and called to deliver news to us that was for another child. They are basically funnelling kids into this center, abusing their insurance, sticking him in a room to discuss his feelings in group 6 out of 8 hours in a day. NOT A GOOD PLACE FOR SUBSTANCE ABUSE TEENAGERS. i would love to see their success rates..

How ignite ruined my life So I was at ignite for about 2 years, the hell I went through is indescribable. I'm a pretty regular guy but my parents sent me because they were getting divorced and didn't know how to deal with an angry 15 year old. But of course ignite doesn't care because they are only around for the money. They treated me like a criminal I couldn't even use the bathroom with the door closed. I work in a grocery store behind the counter getting minimum wage because I couldn't learn the life skills I need to get a good job. My life is completely ruined and its all thanks to the wonderful staff at ignite(who are random teens that they picked up from the streets). There's not much I could do at this point but I don't want what happened to me happen to others.

Not much patience on staff part, just expulsion We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.

Parents pay a lot for these programs Parents pay a lot for these programs. Extensions without parental input are illegal. One employee lied about saying the program was closed last year. I agree that intensive programs are essential but oversight is crucial but spot inspections are not allowed and that is illegal. There is a Patients Bill of Rights. This is not allowable.

Highly recommend. My son has greatly benefited from the support from the court liason staff. My husband and I were running out of options and felt helpless in handling our son's addiction and behavioral problems. The teen center has given us new hope and our son a new outlook on life and the future.