Not much patience on staff part, just expulsion We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.

teencenter saved my child life! I sent my daughter to the teen center as last effort to get my daughter off drugs. I had her in other programs with no success in fact her drug addiction. Got worse. I thought I had lost her to drugs, I didn't. Even recognize her anymore,but the teen center not only got my daughter off drugs but help her through. Her issue to why she started doing drugs in the place. My daughter is drug free, and back in school, and spend spare time volunteering. I can't. Thank teencenter. Enough for giving me back my daughter.

Complete turn around! My daughter's behavioral problems were creating a huge rift in our relationship. She was hesitant to go to the teen center at first, but came home a more open minded and understanding person. We have our ups and downs but the teen center helped her to have a new perspective on life.

Parents pay a lot for these programs Parents pay a lot for these programs. Extensions without parental input are illegal. One employee lied about saying the program was closed last year. I agree that intensive programs are essential but oversight is crucial but spot inspections are not allowed and that is illegal. There is a Patients Bill of Rights. This is not allowable.

Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.