Ignite is incompetent Ignite is not competent in dealing with complex cases and they lack the integrity to admit and refer clients out. My sister has been in the Ignite system for over half a year now and she is still at square one without a diagnosis. They are very persuasive and reassuring about the care they offer especially with parents who are most desperate. Most of the staff are not qualified enough to deal with certain issues and some have no inkling of mental health at all. If you are looking for a treatment center worth your while seek a place with affiliations such as to a hospital, find out about their credentials, and make sure they are evidence based and specialize in the care you need. Most of all keep searching for the right place and people for help and don't fall for business schemes.

Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.

It was the worst experience of my life… It was the worst experience of my life we barely got any food and when we did it was poor quality they made sure that my life was hell but lied to my parents saying that I need to stay there longer there were a lot of mentor's that would have a bad day and then take it out on me I would not recommend sending your kid there

Trust They say surrender to the process that you have to trust someone. How are you supposed to trust this program when every time you open up to the therapist about something you did, and need to talk about it, all they do is get you in trouble and punish you, then the next time you need to talk, your supposed to trust them.trust is a lot of thing, but not this. Put trust into the people that steal your money, NO .I came in here with a wallet and left with a empty wallet, that nobody took responsibility for. But trust them. The mentors here don’t follow the rules but want us to follow the rules. I hope you make the right decision to get help somewhere else but not here

Parents pay a lot for these programs Parents pay a lot for these programs. Extensions without parental input are illegal. One employee lied about saying the program was closed last year. I agree that intensive programs are essential but oversight is crucial but spot inspections are not allowed and that is illegal. There is a Patients Bill of Rights. This is not allowable.