Would not trust my loved one with this Unprofessional staff. I tell everyone I know to not call them.. The Treatment center did basically nothing for my child. Yes, he was a bit uncooperative as I am sure most people getting 12 hours notice that they are being sent away would be. They lied, told us they would escort my son to the airport for us to pick him up in NY on his arrival. When we would not agree to extend beyond his 45 days agreed upon and leave him there through the holidays. They basically told us to come get him ourselves, the day before Thanksgiving. They would not help us at all. They are not professionals in any way shape or form. They mixed my sons file with another child and called to deliver news to us that was for another child. They are basically funnelling kids into this center, abusing their insurance, sticking him in a room to discuss his feelings in group 6 out of 8 hours in a day. NOT A GOOD PLACE FOR SUBSTANCE ABUSE TEENAGERS. i would love to see their success rates..

Honest straight up facts I was in ignite for a while and I'm not gonna say a lot, just that it's not a professional place and I don't want to get in to details but if I was you I would stay away from it, good luck

teencenter saved my child life! I sent my daughter to the teen center as last effort to get my daughter off drugs. I had her in other programs with no success in fact her drug addiction. Got worse. I thought I had lost her to drugs, I didn't. Even recognize her anymore,but the teen center not only got my daughter off drugs but help her through. Her issue to why she started doing drugs in the place. My daughter is drug free, and back in school, and spend spare time volunteering. I can't. Thank teencenter. Enough for giving me back my daughter.

It was the worst experience of my life… It was the worst experience of my life we barely got any food and when we did it was poor quality they made sure that my life was hell but lied to my parents saying that I need to stay there longer there were a lot of mentor's that would have a bad day and then take it out on me I would not recommend sending your kid there

Not much patience on staff part, just expulsion We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.