Very helpful people in the call center Very helpful people in the call center, able to put you in touch with their therapists and counselors, if you are concerned about sending your teen, like we were.

teencenter saved my child life! I sent my daughter to the teen center as last effort to get my daughter off drugs. I had her in other programs with no success in fact her drug addiction. Got worse. I thought I had lost her to drugs, I didn't. Even recognize her anymore,but the teen center not only got my daughter off drugs but help her through. Her issue to why she started doing drugs in the place. My daughter is drug free, and back in school, and spend spare time volunteering. I can't. Thank teencenter. Enough for giving me back my daughter.

We looked at a lot of facilities for … We looked at a lot of facilities for our son. What made us choose Teen Treatment Center was how secure we felt the center was. There's a lot of work to do still, but I think we're on the right path. Treatment isn't cheap (at least it wasn't for us) but it may be depending on insurance.

Not much patience on staff part, just expulsion We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.

Ignite is incompetent Ignite is not competent in dealing with complex cases and they lack the integrity to admit and refer clients out. My sister has been in the Ignite system for over half a year now and she is still at square one without a diagnosis. They are very persuasive and reassuring about the care they offer especially with parents who are most desperate. Most of the staff are not qualified enough to deal with certain issues and some have no inkling of mental health at all. If you are looking for a treatment center worth your while seek a place with affiliations such as to a hospital, find out about their credentials, and make sure they are evidence based and specialize in the care you need. Most of all keep searching for the right place and people for help and don't fall for business schemes.