Switched over and lovin' it--BIG TIME!! We just switched our credit card processing over a month ago. OMG!! I'm so excited...STILL! LOL I find the way to enter information is so easy. It didn't take me long at all to get the hang of it. We have to do everything by computer so its a little more involved but the one thing I ABSOLUTELY am in love with is the "recurring" transaction option. Too cool and what a time saver for me! We should've done this a long time ago...what were we thinkin?? Oh yeah and the customer service is freakin' amazing! Thanks Equity...you guys rock!!!

Josh and the entire team went ABOVE and BEYOND!! Josh was more than willing to go out of his way, time and time again to fulfill our unique operational needs. This company is honest, straightforward and responsive. I appreciate Equity Commerce's involvement within our organization!

The very best in customer service!!!!! Finally -- a company that actually employs personnel that you can talk with on the phone if you have questions or issues that need to be resolved. I would recommend phoneTransact to anyone. I have been very pleased with their customer service. I look forward to conducting business with them for a long time.

Equity Commerce have been very helpful in the transition between companies. Equity Commerce has done a wonderful job in helping with the transition between companies. To date we have seen savings from making the move to equity commerce. Josh is very easy to contact and if for some reason he is not available to take a call he returns my call within a very small time period. The only real problem we have had during this switch is becoming pci compliant but we need to have our IT tech make changes here in order for us to pass it is out of equity commerce control at this point.

I agree that the customer service is… I agree that the customer service is poor and needs some improvement. I waited on the phone line for 20 minutes, and the lady on the phone had no idea what to do with my issue and just hung up on me!