great customer service I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff. One thing I was disappointed about was the card reader doesn't connect while I have my Otter Box case on my iPhone. Since having cases are pretty common with this phone, I would've liked a solution to that before I received my reader. I'll have to remove my case each time I use it, or buy an extender which is about $30.

Brady Waite at Equity Commerce does a great job of customer service. Brady Waite at Equity Commerce is extremely customer oriented, answers any questions I may have about my merchant services, and is a great representative of the company. I highly recommend Brady Waite for merchant services.

Excellent customer service I am with this company a short time but am truly impressed with the personal customer service. Couldn't have been a smoother signing up of new merchant service account.

Excellent & trustworthy merchant processor Equity commerce has been great for us. They showed us we didn't have to lease equipment, and didn't have to sign a contract with those cancellation fees. We have been given excellent customer service with no long on hold times, and no waiting to talk to some one who dosn't care about customer service. We trust Eqyuity Commerce to have our best interest in mind.

Much better than expected! Our company constantly had people calling to get us to change merchant service providers. We were, quite frankly, satisified with our old company, and really didn't see any need to change. Sometimes it is much easier to just keep things the same. But, once we decided to make the switch, we were pleasantly surprised by how smoothly everything went after the change. No broken promises, no hidden charges, no frustrations. Service has been excellent and very much appreciated.