Their self test kits are terrible Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.

Would not use this service again First, a big shout out to Claire, who executes her job in a very professional, friendly manner, She deserves commended! As far as Imaware as a company and its product, I am less than impressed. The method of puncturing the skin did not work for me. Even with Claire being kind enough to send extra puncture triggers and two replacement tests, none worked and I had to break a trigger apart with pliers and use the metal point inside to hand-puncture myself. Also, kits that require "fasting" should have a big sticker on the box top, rather than that important requirement be buried in the text about how to do the test. Further, no phone number can be found to contact the company and even emails refer one to the imaware chat on the website for response. There is no way that I could find to actually call from my side and talk with an actual person, Only through chat. Unfortunately, while the imaware at-home blood draw is a good idea, I cannot recommend its use.

Haven’t gotten results yet, Even after 16 days. I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunately, it is the 27th today, and I have still not received results. I am quite disappointed. The only reason I gave more than one star is because the email response I got was very courteous. But I just can’t really be satisfied with my experience, when I never did get the test results I was seeking.

Lancets were very difficult to use Lancets were very difficult to use, both broke, making blood draw long and painful.

Result unreliable RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was completely different. Imaware results showed I had a high level of level of Anti-CCP antibodies, however results from LabCorp showed essentially none.