I Ordered a Celiac Screening Test I ordered a celiac screening test for my daughter. We received the test, followed instructions to register kit, took blood sample, and took it straight to the UPS store on 9/2/22 to ship. I got confirmation through UPS, however nothing from the company. So, a couple of days later, I send an email, asking if they show my kit was registered/received. They had no record of me. They said (via email, because you can NEVER talk to a live person) they were having tech issues with their site the night I registered, and they could send me a new kit. So a week later, I’m going through the same process. Register kit, get blood sample, then run to UPS on 8/9/22 to ship it. I emailed them right away, due to the first experience. They received it at their lab on 9/12/22, I’m registered and would have my results no later than end of day 9/23/22. I still don’t have my results, and now I’m not even getting replies to my emails. I’ve went through Let’s Get Checked, and the experience was night and day. Not only that, they’ve changed the date the lab received my sample from 9/12/22 to 9/22/22 on my patient portal. I would never use I Am Aware again. How are my results going to even be accurate after 2 1/2 weeks? I don’t have much confidence with them. There should also be a customer service number, live chat…something! All they have is email. Not adequate to me, when they’re dealing with medical tests/information.

Not enough detail about: Not enough detail about: - description of the results - testing methodology that was used I would be embarrassed to present these results to a rheumatologist and I'm sure he will require testing at a professional lab.

Not Effective No matter what I do, I can't get enough blood for a sample. The first kit I bought was in April and I used all three lances to puncture three different fingers and put roughly 8 drops of blood on the sample collector but it wasn't enough. When i called the company because my results were inconclusive, they made it sound like it was my fault for how i completed the test. I literally did everything according to the instructions. The sample collector comes with a spot where you drop your blood on and then it's supposed to be absorbed and spread to another section of the collector. I had a small pool of blood at the collection spot (8 drops of blood while the instructions said i only needed 4 drops) and nothing was being absorbed or spread to where it needed to be. There was literally a dome of blood at the collection site but it wasn't being absorbed by the strip. They sent me another kit and I lanced three fingers again and still not enough blood to fill the sample collector. It was the same story as my first experiences. The instructions ask for 4 drops of blood at each collection spot and suggest that lances 2 and 3 are backup lances. My 8 drops of blood couldn't even fill one of the collections strips. I literally would need to slice open my hand in order to get enough blood for this collector. I give up...I'm just going to go to the doctor so that they can draw blood instead of me walked around with punctured fingers like a Shmuck.

The kit was very easy to use but it did not give me the answers I was told it would. The kit was very easy to use and understand. But I am disappointed that I did not get the information I was looking for. I specifically talked to the young man at the food convention we went to in Schaumburg and told him I already knew I was not celiac. My question and concern was am I gluten sensitive. He assured me your test would address that and let me know if I was indeed gluten sensitive. No where on the test results did it address that issue. The only thing it clearly said was that I am not celiac, which as I said I already knew. So this was a total waste of the money I spent for it.

Their self test kits are terrible Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.