I Ordered a Celiac Screening Test I ordered a celiac screening test for my daughter. We received the test, followed instructions to register kit, took blood sample, and took it straight to the UPS store on 9/2/22 to ship. I got confirmation through UPS, however nothing from the company. So, a couple of days later, I send an email, asking if they show my kit was registered/received. They had no record of me. They said (via email, because you can NEVER talk to a live person) they were having tech issues with their site the night I registered, and they could send me a new kit. So a week later, I’m going through the same process. Register kit, get blood sample, then run to UPS on 8/9/22 to ship it. I emailed them right away, due to the first experience. They received it at their lab on 9/12/22, I’m registered and would have my results no later than end of day 9/23/22. I still don’t have my results, and now I’m not even getting replies to my emails. I’ve went through Let’s Get Checked, and the experience was night and day. Not only that, they’ve changed the date the lab received my sample from 9/12/22 to 9/22/22 on my patient portal. I would never use I Am Aware again. How are my results going to even be accurate after 2 1/2 weeks? I don’t have much confidence with them. There should also be a customer service number, live chat…something! All they have is email. Not adequate to me, when they’re dealing with medical tests/information.

It may be my issue but when I purchased… It may be my issue but when I purchased the test I was under the impression it would tell me a definitive answer on whether I had Celiac or not. Instead it gave me a percentage of likelihood of me having it. That’s not helpful to me.

The kit was very easy to use but it did not give me the answers I was told it would. The kit was very easy to use and understand. But I am disappointed that I did not get the information I was looking for. I specifically talked to the young man at the food convention we went to in Schaumburg and told him I already knew I was not celiac. My question and concern was am I gluten sensitive. He assured me your test would address that and let me know if I was indeed gluten sensitive. No where on the test results did it address that issue. The only thing it clearly said was that I am not celiac, which as I said I already knew. So this was a total waste of the money I spent for it.

Their self test kits are terrible Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.

Possibly not accurate Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the test was inaccurate because I was barely eating any and hadn't been for sometime. I thought just a little should be enough for the test. My DNA says I'm likely to have celiac and my aunt was just diagnosed with it (after I did my test).