Rhonda
GBThe kit was very easy to use but it did not give me the answers I was told it would. The kit was very easy to use and understand. But I am disappointed that I did not get the information I was looking for. I specifically talked to the young man at the food convention we went to in Schaumburg and told him I already knew I was not celiac. My question and concern was am I gluten sensitive. He assured me your test would address that and let me know if I was indeed gluten sensitive. No where on the test results did it address that issue. The only thing it clearly said was that I am not celiac, which as I said I already knew. So this was a total waste of the money I spent for it.
Kathleen Keoughan
GBVery frustrating Very frustrating. Sent 1st sample in and got no results for 2 weeks, so I contacted them. They said not enough blood was present, and sent me a 2nd test kit. They should have reached out to me 1st, but they did readily shipped 2nd kit. Tried 2nd test kit and followed all their tips - hot water, lancet location, etc. Very little blood came out, so I used the 2nd lancet with same result - the lancets are weak and don't produce enough blood. I ended up getting a sewing needle to stab into my finger to get enough blood and its still probably not enough. Previously, I completed another company's test kit for Omega-3 with a better lancet and an overabundance of blood droplets were produced where I was dripping blood all over the table, so its not me. Try upgrading your cheap lancets - if they don't produce blood, your test is useless.
Mrs H
GBI Ordered a Celiac Screening Test I ordered a celiac screening test for my daughter. We received the test, followed instructions to register kit, took blood sample, and took it straight to the UPS store on 9/2/22 to ship. I got confirmation through UPS, however nothing from the company. So, a couple of days later, I send an email, asking if they show my kit was registered/received. They had no record of me. They said (via email, because you can NEVER talk to a live person) they were having tech issues with their site the night I registered, and they could send me a new kit. So a week later, I’m going through the same process. Register kit, get blood sample, then run to UPS on 8/9/22 to ship it. I emailed them right away, due to the first experience. They received it at their lab on 9/12/22, I’m registered and would have my results no later than end of day 9/23/22. I still don’t have my results, and now I’m not even getting replies to my emails. I’ve went through Let’s Get Checked, and the experience was night and day. Not only that, they’ve changed the date the lab received my sample from 9/12/22 to 9/22/22 on my patient portal. I would never use I Am Aware again. How are my results going to even be accurate after 2 1/2 weeks? I don’t have much confidence with them. There should also be a customer service number, live chat…something! All they have is email. Not adequate to me, when they’re dealing with medical tests/information.
S.A.
GBResult unreliable RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was completely different. Imaware results showed I had a high level of level of Anti-CCP antibodies, however results from LabCorp showed essentially none.
Christopher
GBNot enough detail about: Not enough detail about: - description of the results - testing methodology that was used I would be embarrassed to present these results to a rheumatologist and I'm sure he will require testing at a professional lab.