
Mrs H
GBI Ordered a Celiac Screening Test I ordered a celiac screening test for my daughter. We received the test, followed instructions to register kit, took blood sample, and took it straight to the UPS store on 9/2/22 to ship. I got confirmation through UPS, however nothing from the company. So, a couple of days later, I send an email, asking if they show my kit was registered/received. They had no record of me. They said (via email, because you can NEVER talk to a live person) they were having tech issues with their site the night I registered, and they could send me a new kit. So a week later, I’m going through the same process. Register kit, get blood sample, then run to UPS on 8/9/22 to ship it. I emailed them right away, due to the first experience. They received it at their lab on 9/12/22, I’m registered and would have my results no later than end of day 9/23/22. I still don’t have my results, and now I’m not even getting replies to my emails. I’ve went through Let’s Get Checked, and the experience was night and day. Not only that, they’ve changed the date the lab received my sample from 9/12/22 to 9/22/22 on my patient portal. I would never use I Am Aware again. How are my results going to even be accurate after 2 1/2 weeks? I don’t have much confidence with them. There should also be a customer service number, live chat…something! All they have is email. Not adequate to me, when they’re dealing with medical tests/information.

Brandy
GBDisappointed The test was a little pricey but I loved the fact I could just return my sample in my mail box. My biggest disappointment was that my test was inconclusive, there was enough blood just one of my markers was a little elevated so I didn’t learn a thing from the test and wasted $80

Laura
GBLancets were very difficult to use Lancets were very difficult to use, both broke, making blood draw long and painful.

Lisa
GBThe test did not give me any answers The test did not give me any answers. Not sure it will be helpful to take to my doctor & show them results but will see. I'm guessing they will want to do their own tests.

John
GBIt may be my issue but when I purchased… It may be my issue but when I purchased the test I was under the impression it would tell me a definitive answer on whether I had Celiac or not. Instead it gave me a percentage of likelihood of me having it. That’s not helpful to me.