Dan
GBFirst of all First of all. The first email I recieved from your company had an instructional video on how to operate the blood draw equipment. This video never worked. I have gone back to the web page and the video would never load. Therefore, the reason it took me so long to send my blood sample back was because I believed, due to the instructions, that I had to watch the video first. Next, I decided I would go ahead and go through the process without watching the video. The picture instructions were helpful. Yet, the first lancit I attempted to take the cap off of broke. Thank goodness, I thought, that there was a second lancit. Well, I was able to take the cap off successfully but when I attempted to pearce my finger the lancit was too short. Therefore I had to cut my own finger with a razor blade to draw blood. The rest of the process was easy enough and I sent it off to you.
Kathleen Keoughan
GBVery frustrating Very frustrating. Sent 1st sample in and got no results for 2 weeks, so I contacted them. They said not enough blood was present, and sent me a 2nd test kit. They should have reached out to me 1st, but they did readily shipped 2nd kit. Tried 2nd test kit and followed all their tips - hot water, lancet location, etc. Very little blood came out, so I used the 2nd lancet with same result - the lancets are weak and don't produce enough blood. I ended up getting a sewing needle to stab into my finger to get enough blood and its still probably not enough. Previously, I completed another company's test kit for Omega-3 with a better lancet and an overabundance of blood droplets were produced where I was dripping blood all over the table, so its not me. Try upgrading your cheap lancets - if they don't produce blood, your test is useless.
Victoria
GBNo results went to my email just… No results went to my email just request for a positive evaluation, I paid the money I’d like the results then I give any valuation, Victor
David
GBI had trouble with the lancet I had trouble with the lancet - the spring was nicely gentle, but maybe almost too gentle. I had to use a second lancet on a different finger to get a decent puncture for the blood to flow.
Lisa
GBThe test did not give me any answers The test did not give me any answers. Not sure it will be helpful to take to my doctor & show them results but will see. I'm guessing they will want to do their own tests.