I had trouble with the lancet I had trouble with the lancet - the spring was nicely gentle, but maybe almost too gentle. I had to use a second lancet on a different finger to get a decent puncture for the blood to flow.

First of all First of all. The first email I recieved from your company had an instructional video on how to operate the blood draw equipment. This video never worked. I have gone back to the web page and the video would never load. Therefore, the reason it took me so long to send my blood sample back was because I believed, due to the instructions, that I had to watch the video first. Next, I decided I would go ahead and go through the process without watching the video. The picture instructions were helpful. Yet, the first lancit I attempted to take the cap off of broke. Thank goodness, I thought, that there was a second lancit. Well, I was able to take the cap off successfully but when I attempted to pearce my finger the lancit was too short. Therefore I had to cut my own finger with a razor blade to draw blood. The rest of the process was easy enough and I sent it off to you.

Lancets were very difficult to use Lancets were very difficult to use, both broke, making blood draw long and painful.

It may be my issue but when I purchased… It may be my issue but when I purchased the test I was under the impression it would tell me a definitive answer on whether I had Celiac or not. Instead it gave me a percentage of likelihood of me having it. That’s not helpful to me.

Their self test kits are terrible Their self test kits are terrible. If you have calloused fingers it's practically impossible to use, and you apparently need about 20x more blood than they claim you need.