I Ordered a Celiac Screening Test I ordered a celiac screening test for my daughter. We received the test, followed instructions to register kit, took blood sample, and took it straight to the UPS store on 9/2/22 to ship. I got confirmation through UPS, however nothing from the company. So, a couple of days later, I send an email, asking if they show my kit was registered/received. They had no record of me. They said (via email, because you can NEVER talk to a live person) they were having tech issues with their site the night I registered, and they could send me a new kit. So a week later, I’m going through the same process. Register kit, get blood sample, then run to UPS on 8/9/22 to ship it. I emailed them right away, due to the first experience. They received it at their lab on 9/12/22, I’m registered and would have my results no later than end of day 9/23/22. I still don’t have my results, and now I’m not even getting replies to my emails. I’ve went through Let’s Get Checked, and the experience was night and day. Not only that, they’ve changed the date the lab received my sample from 9/12/22 to 9/22/22 on my patient portal. I would never use I Am Aware again. How are my results going to even be accurate after 2 1/2 weeks? I don’t have much confidence with them. There should also be a customer service number, live chat…something! All they have is email. Not adequate to me, when they’re dealing with medical tests/information.

No results went to my email just… No results went to my email just request for a positive evaluation, I paid the money I’d like the results then I give any valuation, Victor

Very frustrating Very frustrating. Sent 1st sample in and got no results for 2 weeks, so I contacted them. They said not enough blood was present, and sent me a 2nd test kit. They should have reached out to me 1st, but they did readily shipped 2nd kit. Tried 2nd test kit and followed all their tips - hot water, lancet location, etc. Very little blood came out, so I used the 2nd lancet with same result - the lancets are weak and don't produce enough blood. I ended up getting a sewing needle to stab into my finger to get enough blood and its still probably not enough. Previously, I completed another company's test kit for Omega-3 with a better lancet and an overabundance of blood droplets were produced where I was dripping blood all over the table, so its not me. Try upgrading your cheap lancets - if they don't produce blood, your test is useless.

I had trouble with the lancet I had trouble with the lancet - the spring was nicely gentle, but maybe almost too gentle. I had to use a second lancet on a different finger to get a decent puncture for the blood to flow.

Collecting blood uncomfortable The Lancet used to cut your finger is a small blade. Squeezing blood out of your finger was kind of difficult. The labs near where I live wont draw blood without a doctor's orders so I hope this is reliable. You are supposed to send your blood back without any ice pack or anything to keep it cold which concerned me so I hope that doesnt effect anything. But i would do this again if there was a test I thought I needed but couldnt get.