Horrible Horrible. My results came back "inconclusive" biggest waste of 100 dollars.

First of all First of all. The first email I recieved from your company had an instructional video on how to operate the blood draw equipment. This video never worked. I have gone back to the web page and the video would never load. Therefore, the reason it took me so long to send my blood sample back was because I believed, due to the instructions, that I had to watch the video first. Next, I decided I would go ahead and go through the process without watching the video. The picture instructions were helpful. Yet, the first lancit I attempted to take the cap off of broke. Thank goodness, I thought, that there was a second lancit. Well, I was able to take the cap off successfully but when I attempted to pearce my finger the lancit was too short. Therefore I had to cut my own finger with a razor blade to draw blood. The rest of the process was easy enough and I sent it off to you.

Haven’t gotten results yet, Even after 16 days. I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunately, it is the 27th today, and I have still not received results. I am quite disappointed. The only reason I gave more than one star is because the email response I got was very courteous. But I just can’t really be satisfied with my experience, when I never did get the test results I was seeking.

It may be my issue but when I purchased… It may be my issue but when I purchased the test I was under the impression it would tell me a definitive answer on whether I had Celiac or not. Instead it gave me a percentage of likelihood of me having it. That’s not helpful to me.

Collecting blood uncomfortable The Lancet used to cut your finger is a small blade. Squeezing blood out of your finger was kind of difficult. The labs near where I live wont draw blood without a doctor's orders so I hope this is reliable. You are supposed to send your blood back without any ice pack or anything to keep it cold which concerned me so I hope that doesnt effect anything. But i would do this again if there was a test I thought I needed but couldnt get.