No results went to my email just… No results went to my email just request for a positive evaluation, I paid the money I’d like the results then I give any valuation, Victor

Not enough detail about: Not enough detail about: - description of the results - testing methodology that was used I would be embarrassed to present these results to a rheumatologist and I'm sure he will require testing at a professional lab.

First of all First of all. The first email I recieved from your company had an instructional video on how to operate the blood draw equipment. This video never worked. I have gone back to the web page and the video would never load. Therefore, the reason it took me so long to send my blood sample back was because I believed, due to the instructions, that I had to watch the video first. Next, I decided I would go ahead and go through the process without watching the video. The picture instructions were helpful. Yet, the first lancit I attempted to take the cap off of broke. Thank goodness, I thought, that there was a second lancit. Well, I was able to take the cap off successfully but when I attempted to pearce my finger the lancit was too short. Therefore I had to cut my own finger with a razor blade to draw blood. The rest of the process was easy enough and I sent it off to you.

Lancets were very difficult to use Lancets were very difficult to use, both broke, making blood draw long and painful.

Haven’t gotten results yet, Even after 16 days. I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunately, it is the 27th today, and I have still not received results. I am quite disappointed. The only reason I gave more than one star is because the email response I got was very courteous. But I just can’t really be satisfied with my experience, when I never did get the test results I was seeking.