First of all First of all. The first email I recieved from your company had an instructional video on how to operate the blood draw equipment. This video never worked. I have gone back to the web page and the video would never load. Therefore, the reason it took me so long to send my blood sample back was because I believed, due to the instructions, that I had to watch the video first. Next, I decided I would go ahead and go through the process without watching the video. The picture instructions were helpful. Yet, the first lancit I attempted to take the cap off of broke. Thank goodness, I thought, that there was a second lancit. Well, I was able to take the cap off successfully but when I attempted to pearce my finger the lancit was too short. Therefore I had to cut my own finger with a razor blade to draw blood. The rest of the process was easy enough and I sent it off to you.

Would not use this service again First, a big shout out to Claire, who executes her job in a very professional, friendly manner, She deserves commended! As far as Imaware as a company and its product, I am less than impressed. The method of puncturing the skin did not work for me. Even with Claire being kind enough to send extra puncture triggers and two replacement tests, none worked and I had to break a trigger apart with pliers and use the metal point inside to hand-puncture myself. Also, kits that require "fasting" should have a big sticker on the box top, rather than that important requirement be buried in the text about how to do the test. Further, no phone number can be found to contact the company and even emails refer one to the imaware chat on the website for response. There is no way that I could find to actually call from my side and talk with an actual person, Only through chat. Unfortunately, while the imaware at-home blood draw is a good idea, I cannot recommend its use.

Not enough detail about: Not enough detail about: - description of the results - testing methodology that was used I would be embarrassed to present these results to a rheumatologist and I'm sure he will require testing at a professional lab.

Possibly not accurate Nothing in the test says you should be eating a lot of gluten before you take the test. It's cut back months before for calorie considerations. After reading up on celiac and testing, I now think the test was inaccurate because I was barely eating any and hadn't been for sometime. I thought just a little should be enough for the test. My DNA says I'm likely to have celiac and my aunt was just diagnosed with it (after I did my test).

Horrible Horrible. My results came back "inconclusive" biggest waste of 100 dollars.