The Recovery Village

633 Umatilla Blvd, 32784, Umatilla
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1.70
Based on 20 Reviews

5

5.00%

4

0.00%

3

20.00%

2

10.00%

1

65.00%
About The Recovery Village

The Recovery Village offers drug and alcohol rehab in Orlando, FL and the nearby Umatilla, FL to residents of Florida and patients who travel from their homes throughout the United States. The Recovery Village services span the full continuum of care for those suffering with addiction including detox, residential, inpatient, outpatient and partial hospitalization.

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Samantha Salyer
GB

Horrible place! There for more than eight different things I was told in order to get me down there. None of them ended up being true. For example, there was a five-star chef. That was not true. I was told I would see my therapist 4 times a week. That was not true. I was told we would have yoga and massages. That was not true. I was told we would have Equine Therapy. That was also not true and the list goes on. They say that in order to persuade people to get there, and it is deceitful. We were locked in when its already tough enough to be sober, and the medical and clinical staff are sub par. There was a boy who overdosed and died in the treatment center while we were there in treatment and it was a horrible experience. I understand that treatment centers are also a business, but this one is a perfect example. It is simply about the money and they don't care. There are a few that therapist there who do care but overall I would recommend going somewhere else.

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William Hart
GB

Not the best money can buy There are far worse places to be, I will not say I regret going here. If you need to go to treatment for legal reasons this place is perfect. Their "therapists," are mostly students, and their mood greatly impacts how they interact with you. Some of the directors at this location are also pharm reps, and if the one of the directors is required to lead a group session, they will be sure to let you know how beneath them it is to do so, I believe one woman named Courtney mentioned this when she introduced herself before leading a group session. They will keep you as long as possible to try to get as much money from your insurance as possible. I do have to say that the staff that you interact with daily, they are called behavioral techs, are actually really helpful, and most of the techs are in recovery as well, of course with many years of clean time. Oh, and I'm pretty sure my credit card information was taken by one of the staff members while they had it locked away in their "safe." Definitely protect your personal information if you plan on seeking treatment here.

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Lindsay Nelson
GB

Bull crap Well first I'm calling trying to get help or resources for help only to get disconnected several times before talking with someone .. finally get a hold of someone an dude is saying 900 a day for help which Is way more I even spend in a week on the drugs I'm trying to get off of .. then he hang up on me when trying to ask a question about the number he just gave me... How do people expect addicts to get sober when the help provided is so expensive or the people helping have never experienced their own demons with drugs before themselves... You can't get the help you need to get off drugs these days... People are trying to get clean an live a better life but society an the government makes it hard an to expensive to get it done

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client for 50 days.
GB

Close but not quite there... The staff was great. The facility was well maintained. The food was basically from a high school cafeteria, and they were still making budget cuts on the food so I fear what quality it is now. The therapists and the treatment offered was spot on. Unfortunately the enforcement of the rules was a complete joke. There was simply too many clients for the number of staff members there. People would do everything from "hooking up" when no-one was looking, to sneaking food and cigarettes like we were in jail. There was little to no consequence for the improper actions of the clients. They need to hire more staff to avoid these loop-holes. This should be recovery, not a bottom-line financial operation.

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Michelle Flagge Riley
GB

Extremely dissatisfied I was in recovery once this year at The Recovery Village in Columbus Ohio. It went ok I had a relapse so I returned. I thought it was a place that cared and was trying to help people. But found out they care for nothing but money. I was not even threw detox when they found out my insurance would not cover it they asked me to leave immediately. They gave me no after care plan. This stay was chaotic it was understaffed. Most of staff was friendly but did not have a clue what was going on. To find out all this place does is scam insurance. extremely dissatisfied patient.

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