Rehab profiteers. Pretty gross. This place might be great for people with money who don't want to interact with the hoi polloi. Poor need not apply. This doesn't necessarily mean that this place is bad, but it's definitely not in the biz of helping people. They want your money. The end.

Extremely dissatisfied I was in recovery once this year at The Recovery Village in Columbus Ohio. It went ok I had a relapse so I returned. I thought it was a place that cared and was trying to help people. But found out they care for nothing but money. I was not even threw detox when they found out my insurance would not cover it they asked me to leave immediately. They gave me no after care plan. This stay was chaotic it was understaffed. Most of staff was friendly but did not have a clue what was going on. To find out all this place does is scam insurance. extremely dissatisfied patient.

Good treatment, poor facitlities. The care and treatment was very good. The building has terrible leaks and smells like sewer all the time. Ceiling tile are wet, carpets wet against the walls. Also certain staff have very poor people skills and are quite rude to the patients, acting as if they are better than them.

Big mistake Insurance denied the claim because the documentation provided did not support what was billed. I agree. All this facility cares about is money and I was charged for many services that did not occur. Non of the amenities boasted by the admission liars... were offered. The bed I was provided upon arrival had been peed on, the staff didn't care and I ended up having to flip it. I also had no clean bed sheets and was told I'd have to wait a couple days to get clean bed sheets because it was women's laundry day not men's. How is it possible that a new admission is not provided with new bed sheets.

Kept me sober but improvement is needed. The majority of the staff are good people, some in recovery, that really want to help. I had a good therapist but not enough time with her, once a week max and part of that time is making a "recovery plan" which takes away from dealing with the reasons you're there. The groups aren't that helpful. There's a mix of people, different ages, some avoiding jail time and not really interested in recovery. It makes sharing and focusing on the topic difficult. The nutritionist doesn't have a lot to offer for recovery. They push AA but there's not enough work dealing with the deeper issues. The staff is overworked. They don't have enough resources. The place is new and the rules change frequently which is frustrating. It's clean, the food is good, the actual "therapy" part of it needs work and the management needs to be more consistent.