Amy
GBKept me sober but improvement is needed. The majority of the staff are good people, some in recovery, that really want to help. I had a good therapist but not enough time with her, once a week max and part of that time is making a "recovery plan" which takes away from dealing with the reasons you're there. The groups aren't that helpful. There's a mix of people, different ages, some avoiding jail time and not really interested in recovery. It makes sharing and focusing on the topic difficult. The nutritionist doesn't have a lot to offer for recovery. They push AA but there's not enough work dealing with the deeper issues. The staff is overworked. They don't have enough resources. The place is new and the rules change frequently which is frustrating. It's clean, the food is good, the actual "therapy" part of it needs work and the management needs to be more consistent.
Diane F
GBwould never recommend this facility Rebecca who checked me in was the only staff member that seemed to care. She was so nice and informative. Once I entered into the detox center I could not believe the attitudes of the employees. I was just there for a five day detox. We had meditation twice. The rest of the time you just did whatever you wanted, sleep, walk around or go out and smoke. No structure was so ever. The food was disgusting. I resorted to eating pbj sandwiches for dinner . The breakfasts were uneatable and the only good thing at lunch was a salad. I will never recommend this facility to anyone. They just want your money and don't pay any attention to your addiction or try to help you to recovery.
deacan
GBDO NOT TRUST LISA!!! Lisa is a RUDE person and CAN and WILL close the chat without your consent AND disable your chat feature! SHE IS NOT TO BE TRUSTED!!!
Cynthia
GBBEWARE Advertises you can inquire about ur loved one w/immediate response - Nothing is further from the truth; voicemails never returned bcuz they don’t monitor messages, they refuse to answer a ringing phone. Administration says ‘they r not on site,’ lol, but they really are, it’s simply an excuse to get u off their back. They try to pacify moms w/a bunch of phone numbers that they themselves know do not get answered. I was so worried, I had complete ROI from my daughter, her nurse Jason spoke to me 1X in 6 days 😢. I guess the staff are just sick & tired of Addicts and can’t get jobs elsewhere, the pay must be minimum wage. Policy changed between the time I was told to send patients belongings to only pkgs from Retail stores are accepted. This place is a total cluster . Now I am told my daughter’s (patient) belongings that had arrived and never given to her will not be returned home, wow, wow, wow! This facility is as unstable as our addicted loved ones. My daughter went straight to ER after having to leave this facility.
jack
AUvery bad they are involved in the… very bad they are involved in the business of collecting and selling your data!! start away from this business. once they have your data there is no turning back. they aggressively try to label you a drug addict so they can turn profit out of you. just run away from this company, use another company but not this one please.