Billing and intake a horrible experience Intake was an awful experience. Florida agent assured that we had a bed available and we arrived to a full institution. Also, agent did not inform us that she wouldn't be admitted if blood alcohol level exceeded a certain level so they sent us to hospital for detoxification.

Life changing experience I can't express enough how amazing my time at the recovery village was. I had no idea what to expect before I arrived but within the first few minutes I realized that this was the place that was going to help put my life back on track. The genuine care that I received from the entire staff was extremely comforting at the time I needed it most.

DO NOT TRUST LISA!!! Lisa is a RUDE person and CAN and WILL close the chat without your consent AND disable your chat feature! SHE IS NOT TO BE TRUSTED!!!

STAY AWAY FROM THIS PLACE THEY ARE… STAY AWAY FROM THIS PLACE THEY ARE INSURANCE SCAMMERS!!!!!!! No stars this place will take advantage of the vulnerable please never send a loved one here.

Good treatment, poor facitlities. The care and treatment was very good. The building has terrible leaks and smells like sewer all the time. Ceiling tile are wet, carpets wet against the walls. Also certain staff have very poor people skills and are quite rude to the patients, acting as if they are better than them.