The Recovery Village

633 Umatilla Blvd, 32784, Umatilla
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1.70
Based on 20 Reviews

5

5.00%

4

0.00%

3

20.00%

2

10.00%

1

65.00%
About The Recovery Village

The Recovery Village offers drug and alcohol rehab in Orlando, FL and the nearby Umatilla, FL to residents of Florida and patients who travel from their homes throughout the United States. The Recovery Village services span the full continuum of care for those suffering with addiction including detox, residential, inpatient, outpatient and partial hospitalization.

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Joann Morrissey
GB

Terrible therapy Terrible therapy. Not 12 step base. Barely CBT. Not DBT. Trauma Therapist tells clinical director everything about patient's session then patient immediately discharged for bogus reasons. Like finical even though patient willing to be a self pay. Patients' rooms horrible. Hospital beds in each room and no televisions. Worst alcoholic and mental health treatment facility.

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Luzangela Ribon
GB

Go elsewhere. Co-ed not controlled. Husband woke up the first night with the roommate hand up his leg. He was terrified. He was uncomfortable that female nurses check him in with all 'pockets' checked. Too many smoke breaks. Should offer nicotine therapy instead. Massages given if you can afford them. A couple of very good clinicians. To me this facility focuses more in keeping a clean appearance than their 'clients' as patients are called. Inappropriate co-ed contact was reported on field trip while my loved one was there.

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jack
AU

very bad they are involved in the… very bad they are involved in the business of collecting and selling your data!! start away from this business. once they have your data there is no turning back. they aggressively try to label you a drug addict so they can turn profit out of you. just run away from this company, use another company but not this one please.

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J.
GB

Big mistake Insurance denied the claim because the documentation provided did not support what was billed. I agree. All this facility cares about is money and I was charged for many services that did not occur. Non of the amenities boasted by the admission liars... were offered. The bed I was provided upon arrival had been peed on, the staff didn't care and I ended up having to flip it. I also had no clean bed sheets and was told I'd have to wait a couple days to get clean bed sheets because it was women's laundry day not men's. How is it possible that a new admission is not provided with new bed sheets.

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William Hart
GB

Not the best money can buy There are far worse places to be, I will not say I regret going here. If you need to go to treatment for legal reasons this place is perfect. Their "therapists," are mostly students, and their mood greatly impacts how they interact with you. Some of the directors at this location are also pharm reps, and if the one of the directors is required to lead a group session, they will be sure to let you know how beneath them it is to do so, I believe one woman named Courtney mentioned this when she introduced herself before leading a group session. They will keep you as long as possible to try to get as much money from your insurance as possible. I do have to say that the staff that you interact with daily, they are called behavioral techs, are actually really helpful, and most of the techs are in recovery as well, of course with many years of clean time. Oh, and I'm pretty sure my credit card information was taken by one of the staff members while they had it locked away in their "safe." Definitely protect your personal information if you plan on seeking treatment here.

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