The Recovery Village

633 Umatilla Blvd, 32784, Umatilla
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1.70
Based on 20 Reviews

5

5.00%

4

0.00%

3

20.00%

2

10.00%

1

65.00%
About The Recovery Village

The Recovery Village offers drug and alcohol rehab in Orlando, FL and the nearby Umatilla, FL to residents of Florida and patients who travel from their homes throughout the United States. The Recovery Village services span the full continuum of care for those suffering with addiction including detox, residential, inpatient, outpatient and partial hospitalization.

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Samantha Salyer
GB

Horrible place! There for more than eight different things I was told in order to get me down there. None of them ended up being true. For example, there was a five-star chef. That was not true. I was told I would see my therapist 4 times a week. That was not true. I was told we would have yoga and massages. That was not true. I was told we would have Equine Therapy. That was also not true and the list goes on. They say that in order to persuade people to get there, and it is deceitful. We were locked in when its already tough enough to be sober, and the medical and clinical staff are sub par. There was a boy who overdosed and died in the treatment center while we were there in treatment and it was a horrible experience. I understand that treatment centers are also a business, but this one is a perfect example. It is simply about the money and they don't care. There are a few that therapist there who do care but overall I would recommend going somewhere else.

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Amy
GB

Kept me sober but improvement is needed. The majority of the staff are good people, some in recovery, that really want to help. I had a good therapist but not enough time with her, once a week max and part of that time is making a "recovery plan" which takes away from dealing with the reasons you're there. The groups aren't that helpful. There's a mix of people, different ages, some avoiding jail time and not really interested in recovery. It makes sharing and focusing on the topic difficult. The nutritionist doesn't have a lot to offer for recovery. They push AA but there's not enough work dealing with the deeper issues. The staff is overworked. They don't have enough resources. The place is new and the rules change frequently which is frustrating. It's clean, the food is good, the actual "therapy" part of it needs work and the management needs to be more consistent.

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Jeanette Wolf
GB

Bad Recovery experience During my stay at recovery village, my diabetes became the focus and not my recovery. The medical director felt that she could manage my diabetes than me under the direction of my diabetic physician. It got to the point where I couldn't even give myself my insulin in an appropriate fashion. As a type 1 diabetic, this is very upsetting. In addition, some of the "therapists" I felt performed their duties in an inappropriate manner. Putting patients on the spot, using patients to trigger or get someone to "open up" when they were hurting that person. All and all I would never refer anyone to this facility. I feel that medically, I shouldn't have been put in the position I was, where I couldn't consult with my physician, and whenever my doctors office called to help consult about my situation they were "refused". In summation, I do not feel like I "recovered" here. I was simply in a bubble where I couldn't drink.

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Luzangela Ribon
GB

Go elsewhere. Co-ed not controlled. Husband woke up the first night with the roommate hand up his leg. He was terrified. He was uncomfortable that female nurses check him in with all 'pockets' checked. Too many smoke breaks. Should offer nicotine therapy instead. Massages given if you can afford them. A couple of very good clinicians. To me this facility focuses more in keeping a clean appearance than their 'clients' as patients are called. Inappropriate co-ed contact was reported on field trip while my loved one was there.

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client for 50 days.
GB

Close but not quite there... The staff was great. The facility was well maintained. The food was basically from a high school cafeteria, and they were still making budget cuts on the food so I fear what quality it is now. The therapists and the treatment offered was spot on. Unfortunately the enforcement of the rules was a complete joke. There was simply too many clients for the number of staff members there. People would do everything from "hooking up" when no-one was looking, to sneaking food and cigarettes like we were in jail. There was little to no consequence for the improper actions of the clients. They need to hire more staff to avoid these loop-holes. This should be recovery, not a bottom-line financial operation.

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