Danette Hubbard
GBDetox too fast. I loved most of the staff. However, I left early because I felt the detox process was too rapid. I believe I would have been successful had someone listened to me and adjusted the process accordingly. Other than that, I would recommend Palmer Lake and would like to return for treatment as I am still looking for help. The anxiety I was experiencing caused me to behave poorly and was the reason I left the facility far earlier than I should have.
Joann Morrissey
GBTerrible therapy Terrible therapy. Not 12 step base. Barely CBT. Not DBT. Trauma Therapist tells clinical director everything about patient's session then patient immediately discharged for bogus reasons. Like finical even though patient willing to be a self pay. Patients' rooms horrible. Hospital beds in each room and no televisions. Worst alcoholic and mental health treatment facility.
J.
GBBig mistake Insurance denied the claim because the documentation provided did not support what was billed. I agree. All this facility cares about is money and I was charged for many services that did not occur. Non of the amenities boasted by the admission liars... were offered. The bed I was provided upon arrival had been peed on, the staff didn't care and I ended up having to flip it. I also had no clean bed sheets and was told I'd have to wait a couple days to get clean bed sheets because it was women's laundry day not men's. How is it possible that a new admission is not provided with new bed sheets.
Luzangela Ribon
GBGo elsewhere. Co-ed not controlled. Husband woke up the first night with the roommate hand up his leg. He was terrified. He was uncomfortable that female nurses check him in with all 'pockets' checked. Too many smoke breaks. Should offer nicotine therapy instead. Massages given if you can afford them. A couple of very good clinicians. To me this facility focuses more in keeping a clean appearance than their 'clients' as patients are called. Inappropriate co-ed contact was reported on field trip while my loved one was there.
Liz Tynne
GBRehab profiteers. Pretty gross. This place might be great for people with money who don't want to interact with the hoi polloi. Poor need not apply. This doesn't necessarily mean that this place is bad, but it's definitely not in the biz of helping people. They want your money. The end.