Good treatment, poor facitlities. The care and treatment was very good. The building has terrible leaks and smells like sewer all the time. Ceiling tile are wet, carpets wet against the walls. Also certain staff have very poor people skills and are quite rude to the patients, acting as if they are better than them.

DO NOT TRUST LISA!!! Lisa is a RUDE person and CAN and WILL close the chat without your consent AND disable your chat feature! SHE IS NOT TO BE TRUSTED!!!

Big mistake Insurance denied the claim because the documentation provided did not support what was billed. I agree. All this facility cares about is money and I was charged for many services that did not occur. Non of the amenities boasted by the admission liars... were offered. The bed I was provided upon arrival had been peed on, the staff didn't care and I ended up having to flip it. I also had no clean bed sheets and was told I'd have to wait a couple days to get clean bed sheets because it was women's laundry day not men's. How is it possible that a new admission is not provided with new bed sheets.

Life changing experience I can't express enough how amazing my time at the recovery village was. I had no idea what to expect before I arrived but within the first few minutes I realized that this was the place that was going to help put my life back on track. The genuine care that I received from the entire staff was extremely comforting at the time I needed it most.

Extremely dissatisfied I was in recovery once this year at The Recovery Village in Columbus Ohio. It went ok I had a relapse so I returned. I thought it was a place that cared and was trying to help people. But found out they care for nothing but money. I was not even threw detox when they found out my insurance would not cover it they asked me to leave immediately. They gave me no after care plan. This stay was chaotic it was understaffed. Most of staff was friendly but did not have a clue what was going on. To find out all this place does is scam insurance. extremely dissatisfied patient.