The Recovery Village

633 Umatilla Blvd, 32784, Umatilla
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1.70
Based on 20 Reviews

5

5.00%

4

0.00%

3

20.00%

2

10.00%

1

65.00%
About The Recovery Village

The Recovery Village offers drug and alcohol rehab in Orlando, FL and the nearby Umatilla, FL to residents of Florida and patients who travel from their homes throughout the United States. The Recovery Village services span the full continuum of care for those suffering with addiction including detox, residential, inpatient, outpatient and partial hospitalization.

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Michelle Flagge Riley
GB

Extremely dissatisfied I was in recovery once this year at The Recovery Village in Columbus Ohio. It went ok I had a relapse so I returned. I thought it was a place that cared and was trying to help people. But found out they care for nothing but money. I was not even threw detox when they found out my insurance would not cover it they asked me to leave immediately. They gave me no after care plan. This stay was chaotic it was understaffed. Most of staff was friendly but did not have a clue what was going on. To find out all this place does is scam insurance. extremely dissatisfied patient.

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William Hart
GB

Not the best money can buy There are far worse places to be, I will not say I regret going here. If you need to go to treatment for legal reasons this place is perfect. Their "therapists," are mostly students, and their mood greatly impacts how they interact with you. Some of the directors at this location are also pharm reps, and if the one of the directors is required to lead a group session, they will be sure to let you know how beneath them it is to do so, I believe one woman named Courtney mentioned this when she introduced herself before leading a group session. They will keep you as long as possible to try to get as much money from your insurance as possible. I do have to say that the staff that you interact with daily, they are called behavioral techs, are actually really helpful, and most of the techs are in recovery as well, of course with many years of clean time. Oh, and I'm pretty sure my credit card information was taken by one of the staff members while they had it locked away in their "safe." Definitely protect your personal information if you plan on seeking treatment here.

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Larry
GB

Good treatment, poor facitlities. The care and treatment was very good. The building has terrible leaks and smells like sewer all the time. Ceiling tile are wet, carpets wet against the walls. Also certain staff have very poor people skills and are quite rude to the patients, acting as if they are better than them.

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Samantha Salyer
GB

Horrible place! There for more than eight different things I was told in order to get me down there. None of them ended up being true. For example, there was a five-star chef. That was not true. I was told I would see my therapist 4 times a week. That was not true. I was told we would have yoga and massages. That was not true. I was told we would have Equine Therapy. That was also not true and the list goes on. They say that in order to persuade people to get there, and it is deceitful. We were locked in when its already tough enough to be sober, and the medical and clinical staff are sub par. There was a boy who overdosed and died in the treatment center while we were there in treatment and it was a horrible experience. I understand that treatment centers are also a business, but this one is a perfect example. It is simply about the money and they don't care. There are a few that therapist there who do care but overall I would recommend going somewhere else.

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Luzangela Ribon
GB

Go elsewhere. Co-ed not controlled. Husband woke up the first night with the roommate hand up his leg. He was terrified. He was uncomfortable that female nurses check him in with all 'pockets' checked. Too many smoke breaks. Should offer nicotine therapy instead. Massages given if you can afford them. A couple of very good clinicians. To me this facility focuses more in keeping a clean appearance than their 'clients' as patients are called. Inappropriate co-ed contact was reported on field trip while my loved one was there.

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