would never recommend this facility Rebecca who checked me in was the only staff member that seemed to care. She was so nice and informative. Once I entered into the detox center I could not believe the attitudes of the employees. I was just there for a five day detox. We had meditation twice. The rest of the time you just did whatever you wanted, sleep, walk around or go out and smoke. No structure was so ever. The food was disgusting. I resorted to eating pbj sandwiches for dinner . The breakfasts were uneatable and the only good thing at lunch was a salad. I will never recommend this facility to anyone. They just want your money and don't pay any attention to your addiction or try to help you to recovery.

BEWARE Advertises you can inquire about ur loved one w/immediate response - Nothing is further from the truth; voicemails never returned bcuz they don’t monitor messages, they refuse to answer a ringing phone. Administration says ‘they r not on site,’ lol, but they really are, it’s simply an excuse to get u off their back. They try to pacify moms w/a bunch of phone numbers that they themselves know do not get answered. I was so worried, I had complete ROI from my daughter, her nurse Jason spoke to me 1X in 6 days 😢. I guess the staff are just sick & tired of Addicts and can’t get jobs elsewhere, the pay must be minimum wage. Policy changed between the time I was told to send patients belongings to only pkgs from Retail stores are accepted. This place is a total cluster . Now I am told my daughter’s (patient) belongings that had arrived and never given to her will not be returned home, wow, wow, wow! This facility is as unstable as our addicted loved ones. My daughter went straight to ER after having to leave this facility.

Billing and intake a horrible experience Intake was an awful experience. Florida agent assured that we had a bed available and we arrived to a full institution. Also, agent did not inform us that she wouldn't be admitted if blood alcohol level exceeded a certain level so they sent us to hospital for detoxification.

Bull crap Well first I'm calling trying to get help or resources for help only to get disconnected several times before talking with someone .. finally get a hold of someone an dude is saying 900 a day for help which Is way more I even spend in a week on the drugs I'm trying to get off of .. then he hang up on me when trying to ask a question about the number he just gave me... How do people expect addicts to get sober when the help provided is so expensive or the people helping have never experienced their own demons with drugs before themselves... You can't get the help you need to get off drugs these days... People are trying to get clean an live a better life but society an the government makes it hard an to expensive to get it done

Close but not quite there... The staff was great. The facility was well maintained. The food was basically from a high school cafeteria, and they were still making budget cuts on the food so I fear what quality it is now. The therapists and the treatment offered was spot on. Unfortunately the enforcement of the rules was a complete joke. There was simply too many clients for the number of staff members there. People would do everything from "hooking up" when no-one was looking, to sneaking food and cigarettes like we were in jail. There was little to no consequence for the improper actions of the clients. They need to hire more staff to avoid these loop-holes. This should be recovery, not a bottom-line financial operation.