Erin Mahler
GBSTAY AWAY FROM THIS PLACE THEY ARE… STAY AWAY FROM THIS PLACE THEY ARE INSURANCE SCAMMERS!!!!!!! No stars this place will take advantage of the vulnerable please never send a loved one here.
client for 50 days.
GBClose but not quite there... The staff was great. The facility was well maintained. The food was basically from a high school cafeteria, and they were still making budget cuts on the food so I fear what quality it is now. The therapists and the treatment offered was spot on. Unfortunately the enforcement of the rules was a complete joke. There was simply too many clients for the number of staff members there. People would do everything from "hooking up" when no-one was looking, to sneaking food and cigarettes like we were in jail. There was little to no consequence for the improper actions of the clients. They need to hire more staff to avoid these loop-holes. This should be recovery, not a bottom-line financial operation.
Friend
GBBilling and intake a horrible experience Intake was an awful experience. Florida agent assured that we had a bed available and we arrived to a full institution. Also, agent did not inform us that she wouldn't be admitted if blood alcohol level exceeded a certain level so they sent us to hospital for detoxification.
Liz Tynne
GBRehab profiteers. Pretty gross. This place might be great for people with money who don't want to interact with the hoi polloi. Poor need not apply. This doesn't necessarily mean that this place is bad, but it's definitely not in the biz of helping people. They want your money. The end.
J.
GBBig mistake Insurance denied the claim because the documentation provided did not support what was billed. I agree. All this facility cares about is money and I was charged for many services that did not occur. Non of the amenities boasted by the admission liars... were offered. The bed I was provided upon arrival had been peed on, the staff didn't care and I ended up having to flip it. I also had no clean bed sheets and was told I'd have to wait a couple days to get clean bed sheets because it was women's laundry day not men's. How is it possible that a new admission is not provided with new bed sheets.