Good treatment, poor facitlities. The care and treatment was very good. The building has terrible leaks and smells like sewer all the time. Ceiling tile are wet, carpets wet against the walls. Also certain staff have very poor people skills and are quite rude to the patients, acting as if they are better than them.

Life changing experience I can't express enough how amazing my time at the recovery village was. I had no idea what to expect before I arrived but within the first few minutes I realized that this was the place that was going to help put my life back on track. The genuine care that I received from the entire staff was extremely comforting at the time I needed it most.

Detox too fast. I loved most of the staff. However, I left early because I felt the detox process was too rapid. I believe I would have been successful had someone listened to me and adjusted the process accordingly. Other than that, I would recommend Palmer Lake and would like to return for treatment as I am still looking for help. The anxiety I was experiencing caused me to behave poorly and was the reason I left the facility far earlier than I should have.

Billing and intake a horrible experience Intake was an awful experience. Florida agent assured that we had a bed available and we arrived to a full institution. Also, agent did not inform us that she wouldn't be admitted if blood alcohol level exceeded a certain level so they sent us to hospital for detoxification.

STAY AWAY FROM THIS PLACE THEY ARE… STAY AWAY FROM THIS PLACE THEY ARE INSURANCE SCAMMERS!!!!!!! No stars this place will take advantage of the vulnerable please never send a loved one here.