Lilian
GBWhen I first met with an Honor… When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up. The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!
Jack
GBTHIS COMPANY IS AWFUL THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell for the pitch, and I received a contract for home visits. I endured three before terminating service. The first “caregiver “ read my magazines and ate her lunch, despite being asked to do things. Another couldn’t run the dishwasher, and the third didn’t seem to comprehend anything I asked of her. It is not these workers’ fault. You need to hire better, almost certainly pay better, and do some better training.
Jennifer
GBGood, but staff for cognitively impaired needs work Some of the care givers were absolutely fantastic, some where fine, a couple needed replacing. Unfortunately it was nearly impossible to monitor the night time people and they didn't fall into the fantastic or fine category. When you have a cognitively impaired person on hospice you need to send the best people. The app with alerts was fantastic. After the loved one passed, we missed those alerts for a few days.
VH
GBIf I could give 0 stars I would If I could give 0 stars I would! My caregiving company was unfortunately merged to honor and I cannot emphasize how HORRIBLE this company does business and also treats their employees like garbage. First-the schedulers never got back to us caregivers. Our hours were cut drastically! My pay was never right. I always had to address many times when I was not being paid correctly! If you used sick time for valid reasons I would almost have to fight with the schedulers to use it to care for my family member ….Also good luck on raises. They don’t even offer reviews yearly. You have to ask for one then wait and wait and get a crappy raise. My HUGE issue was being fired for absolutely no reason! I had perfect attendance, my clients loved me as their caregiver, I also had tons of sick time I never used. I hope this company goes under for how awful they treat their employees and their clients. STAY FAR AWAY!!!!!!!
Lina
GBJoyce is an Excellent care giver Joyce is an Excellent care giver She was professional and very pleasant Joyful and smiled all the time even when patient would not cooperate We asked for her to be designated as a favorite for our needs so she can always be assigned to us in the future whenever possible