Ellen Bergstrom
GBHarassment of caregiver I pride myself… Harassment of caregiver I pride myself on my work. But I’m an older worker. Many don’t think we should be at work. Honor manager named Kathleen repeatedly harassed me with false charges and then fired me
HNorm
GBLoving Honor Care! Honor Care has provided great service And Carpros for my 94 year old Mom for over two years! I am very impressed with the care managers and staff’s continued professionalism,kind and empathetic nature in providing the best they can! They have been courteous and prompt in communication. Caregivers are available short term and also long term basis as I have needed.A great contemporary model for an Agency.
Rachel
GBRUN FAR AWAY FROM THIS PLACE!! This company truly deserves ZERO stars! Honor proves why a tech company should NEVER be in the home health care field. They have no idea what they’re doing and do not care about you anyway. Honor is a very self serving place without any regard or support for their clients or caregivers/care pros. My client (a senior in her 80s) has had to determine what her own bill was on multiple occasions because the Honor billing department could not figure out how to bill her insurance company and therefore repeatedly overcharged my client. My personal experience with Honor has been a horrible one. My former company was bought out and merged into this place. Honor told us over and over that they “had our backs” but it has been nothing but a blame game on their end. I have been blamed for using the wrong log in links (which honor provided) for training, being “unprofessional”,and countless other things. I had over 15 years of elderly caregiving experience before Honor and therefor had a slightly (about $1) higher rate per hour than minimum wage, but was not given a raise after a year and half because I “made above average wage”. I am punctual, care for my clients’ well beings, and very rarely take a leave of absence. I have much more experience, yet I am making almost the same amount per hour as someone with zero experience. Honor tracks its caregivers like prisoners. You are expected to be perfectly fine having your location tracked even during your non working hours. IF YOU HAVE ANY SENSE, YOU WILL AVOID HONOR AT ALL COSTS! NEVER HIRE THIS COMPANY TO HELP YOUR LOVED ONES! YOU WILL REGRET IT!
Elana
GBMy spouse developed Lewy Body Dementia… My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.
Steve
GBI'd steer far away from this home care… I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.