Not even one star Not even one star. I tried to schedule my exams and spots kept getting filled within seconds. It pushed me a month back so I quickly scheduled what I could. I called to ask if I could get in any sooner and I'd have to pay a rescheduling fee of $35. The only reason I scheduled it was to secure a spot to not get pushed back even further hoping they could make some accommodation. Also, they couldn't help me change the order of times I already scheduled same day without paying 3 different rescheduling fees. Very ridiculous. I'm asking for minor changes.

Last night I tried to sit for an exam Last night I tried to sit for an exam. I went through the check in process at least four time due to the exam just disappearing or not starting. After speaking with tech support, they told me to disable my antivirus and I did. After just a few more questions, same issue. Customer services said I needed a ticket number to reschedule the exam which I was never given. I was told I could not take the exam due to having to restart the process too many time. I wish I could give no stars. I have had to talk to multiple people and still no answer as to if I will have to pay to retake the exam due to no fault of my own. This is my first and last time using this proctor. Pearson would never put people through this mess.

Does not deserve one star Does not deserve one star. Website does not function properly, multiple attempts required to make a booking. Payment taken for a service that was not delivered. No way to contact company. How does such an abysmally bad company get big government contracts? It's an interesting question.

i've been standby by my computer since… i've been standby by my computer since 7.30 am, to now, 11.52 am i wrote this review, the site is still like damn. Idk how many times i've log in into my account only to face an ERORR when i clicked the date for the exams or when i have reach the last step for payment. I refresh many times and the pages just give me 'tadaima, the traffic is busy', why bother make a cheap web.

How does this place still exist How does this place still exist? They are clearly hated by all of us who have had an experience with them. Anyhow, I had rude proctors who were inconsistent with their standards and the software crashed and kicked me out of my near finished exam. And when I tried to get back in, a new proctor was not satisfied with the testing environment that had been approved by the previous proctor. Adding insult to injury, they counted their software crash as one of my 3 attempts at logging back in. Overall, and ADC exam which should have taken an hour tops turned into over three. Please, if you have other options, do not go with the ProProctor program and just test in person. I promise it will be worth the mileage and time.