Does not deserve one star Does not deserve one star. Website does not function properly, multiple attempts required to make a booking. Payment taken for a service that was not delivered. No way to contact company. How does such an abysmally bad company get big government contracts? It's an interesting question.

The worst of the worst. The worst of the worst. Their employees who barely speak English took a sweet 1 hour of checking everything around me. Showing my pockets, tattos, behind ears, remove two 50" monitors form the desk on the ground, removing everything from the shelfs and flowers on the ground. Meanwhile, while running back and force i really started to want to go to the washroom and i was refused. I have failed the exam because i simple had a choice to pee myself or to complete an exam. I don't understand why would any large company go with this BS! Minus 100 stars of 10!! Please, close this company and stop making people suffer!

So'le and Mary were the awesome support team… So'le and Mary were the support team members when I was there today - Jan 19th 2023. Not only were they professional, they were fun and uplifting and did not hesitate to tell us if we had questions to ask. I've had nothing but good experiences with Prometric. I've used their services for 3 different tests and all of the staff there has been nothing but professional.

Terrible treatment at Prometric's Satellite testing center I signed up to take ASE recertification tests at Prometric's satellite center in north Houston. I have taken tests here before and their service was marginal at best as they never sent an email confirmation. I simply showed up at the assigned time and was able to take the tests. This time they cancelled me without informing me so when I got there the center was closed. Calls to their number went unanswered so I was forced to reenroll and drive to a distant location. Fortunately the other location was well staffed, polite, and professional so I successfully finished my tests there.

anything but them Attempted three online exams with three failures. The proctor was present just no exam. There is to many excuses to list. Bad sitcom that just wont be cancelled. Misinformation and incompetence is the plot. To try and change the ending I drove to a test site. The exam was cancelled due to platform failure. They were considerate enough to send me an email at 330pm that the exam was cancelled with their apology for the inconvenience. LOL Check in was at 1230 for the 1pm exam.