Terrible treatment at Prometric's Satellite testing center I signed up to take ASE recertification tests at Prometric's satellite center in north Houston. I have taken tests here before and their service was marginal at best as they never sent an email confirmation. I simply showed up at the assigned time and was able to take the tests. This time they cancelled me without informing me so when I got there the center was closed. Calls to their number went unanswered so I was forced to reenroll and drive to a distant location. Fortunately the other location was well staffed, polite, and professional so I successfully finished my tests there.

Rediculous !!!!! Rediculous !!!!! I worked for 2 years as CNA !! Now they saying you have to find the job in 4 days who is willing in to renew certificate ( by the way certificate expires in 4 days ) the facility who is obligated by law renew do not care either … So sad that upon a time I deceided to pay 850$ for school150$ for test and no one carrying 🙄

The booking system is almost impossible… The booking system is almost impossible to wade through. It's like it was designed by someone that had never used a booking platform. Why companies use Prometric I'll never know. I tried to book an exam for one of my staff and ended up, after 30 minutes of circles, giving up. I'll be complaining to The CIOT about this too.

Last night I tried to sit for an exam Last night I tried to sit for an exam. I went through the check in process at least four time due to the exam just disappearing or not starting. After speaking with tech support, they told me to disable my antivirus and I did. After just a few more questions, same issue. Customer services said I needed a ticket number to reschedule the exam which I was never given. I was told I could not take the exam due to having to restart the process too many time. I wish I could give no stars. I have had to talk to multiple people and still no answer as to if I will have to pay to retake the exam due to no fault of my own. This is my first and last time using this proctor. Pearson would never put people through this mess.

i've been standby by my computer since… i've been standby by my computer since 7.30 am, to now, 11.52 am i wrote this review, the site is still like damn. Idk how many times i've log in into my account only to face an ERORR when i clicked the date for the exams or when i have reach the last step for payment. I refresh many times and the pages just give me 'tadaima, the traffic is busy', why bother make a cheap web.