Good service poor delivery Part was a Perfect fit. Shipping was 2 days later then what I paid extra for though. I should receive a credit for my two day shipping fee I paid for. I was not happy that I paid the extra to get it here faster than my tenant had to go without heat for an additional two days.

Parts came FAST, great customer service I ordered several parts for our tankless water heater, and they came within just a couple days. Very FAST! One of the items was missing. I contacted customer service, and they were great. Got the missing part within a couple days. Great experience.

Your company was great. But UPS is not. Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day delivery, rather than telling me ground delivery will get it to me next day. UPS assured me that they were under no obligation to deliver my package for 5 full business days after they pick it up. So 6 business days total. So 4 stars rather than 5.

The first request truly flabbergasted… The first request truly flabbergasted me since they generally refreshed me by email. Its items and administrations are mind boggling and truly reasonable, yet its site's movement isn't any bettwill give you a proposal.

Great service as usual. Heritage Parts did a fantastic job of sending my ice machine parts in a very timely manner. Items were shipped the same day as ordered and received in two days. Pricing was good too. Thanks for the good service.