Very pleased with service provided. Very pleased with service provided. Staff pleasant to work with. Quote requests are submitted quickly and parts ordered are shipped in a very timely manner. Also very competitive pricing.

If you don't have it in stock then… If you don't have it in stock then apply this on your website... Waiting weeks for a tiny part that's on a pallet in germany they tell me... Waste of my time really...

Great Service After much online searching I finally found a part for my coffee urn at Heritage Parts. It arrived very quickly and was just what I needed. I'm very satisfied!

fast shipping, friendly staff fast shipping, very good friendly service on the phone. prices are competitive. i wish only that I did not haft to read the covid 19 page every time I log onto my account and haft to wait for it to go away even after hitting the x button multiple times.

Great Experience I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She told me the item was in stock and that it would ship out that day and I received it the following afternoon. The oven was a vital piece of equipment that needed to be fixed so that we could continue to feed our patrons. Thank you Heritage. Your customer Service was excellent.