fast shipping, friendly staff fast shipping, very good friendly service on the phone. prices are competitive. i wish only that I did not haft to read the covid 19 page every time I log onto my account and haft to wait for it to go away even after hitting the x button multiple times.

The first request truly flabbergasted… The first request truly flabbergasted me since they generally refreshed me by email. Its items and administrations are mind boggling and truly reasonable, yet its site's movement isn't any bettwill give you a proposal.

Gasket arrived promptly Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer service contacted me and reduced the shipping by half. Much more than fair. I'm happy with the product, the speed I got it and the price.

Great Service After much online searching I finally found a part for my coffee urn at Heritage Parts. It arrived very quickly and was just what I needed. I'm very satisfied!

Parts came FAST, great customer service I ordered several parts for our tankless water heater, and they came within just a couple days. Very FAST! One of the items was missing. I contacted customer service, and they were great. Got the missing part within a couple days. Great experience.