The service was excellent very friendly… The service was excellent very friendly and helpful staff and our products arrived in a short time, with the Pandemic we were expecting a longer wait with shipping. We were pleasantly surprised.

Good service poor delivery Part was a Perfect fit. Shipping was 2 days later then what I paid extra for though. I should receive a credit for my two day shipping fee I paid for. I was not happy that I paid the extra to get it here faster than my tenant had to go without heat for an additional two days.

Your company was great. But UPS is not. Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day delivery, rather than telling me ground delivery will get it to me next day. UPS assured me that they were under no obligation to deliver my package for 5 full business days after they pick it up. So 6 business days total. So 4 stars rather than 5.

Got the correct parts in the best time… Got the correct parts in the best time considering backorder. Do wonder a bit whey they do not stock such a common items as "O" rings.

Very pleased with service provided. Very pleased with service provided. Staff pleasant to work with. Quote requests are submitted quickly and parts ordered are shipped in a very timely manner. Also very competitive pricing.